Summary
Overview
Work History
Education
Skills
Skills - Internet And Email Application
<Enter your own>
Languages
Profile
Timeline
Generic

MUNHUNGOWARWA ZINYANDU

Corby,NTH

Summary

Seeking any relevant position with a reputed organization where my education & experience will have valuable application.

PROFILE

Overview

18
18
years of professional experience

Work History

Teacher

Mana Education
11.2023 - Current
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created lessons and online testing materials to facilitate remote learning.
  • Developed and implemented classroom routines to address varying student needs.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Created and developed lesson plans to meet students' academic needs.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Warehouse Operative

New Cold
06.2024 - 11.2024
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Warehouse Operator

Logistics People
11.2023 - 05.2024
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used forklifts and pallet jacks to relocate products.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Retail Sales Worker

Banc ABC
01.2016 - 11.2023
  • Described product highlights and benefits to help guide purchasing decisions.
  • Assisted call-in customers with questions and orders.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Emphasized product specifications to meet customer needs.
  • Contacted potential customers to capitalize on sales opportunities.
  • Maintained customer accounts and relationships.
  • Verified delivery schedules and processes.
  • Cultivated and strengthened account relationships to achieve and exceed company targets.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.

Retail Assistant

Pick and Pay
01.2008 - 12.2015
  • Pulled and packaged orders for customers
  • Prepared invoices for sales, initiated follow-up/customer satisfaction emails to clients to ensure a great experience
  • Assisted in clerical/administrative duties including but not limited to taking messages, sorting and distributing mail as well as cleaning and organizing the workspace
  • Monitor and controlled all aspects of loss prevention
  • Overseen department responsibilities ensured shipments are done
  • Merchandised store according to company policies
  • Supervised and motivated a team of 12 within department
  • Worked as a unified store team member by assisting in multiple areas
  • Hired, trained, and developed 60 employees as part of the management team
  • Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients
  • Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule
  • Responsible for opening and closing duties, as well as large cash drops
  • Created unique window displays to increase customer traffic and distinguish designers’ clothing lines
  • Arranged after-hours appointments for high-profile clients
  • Introduced creative promotion, using models to display product lines, which led to increased revenues
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Wrapped, boxed and weighed bakery department products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

Bachelor of Arts -

University of Zimbabwe
Zimbabwe
06.2007

Skills

  • [Type] sales techniques
  • Signage updating
  • Retail transactions processing
  • Loss prevention
  • Customer assistance
  • Multitasking
  • Product labeling
  • Sales floor organization
  • Product merchandising
  • Order fulfillment
  • Seasonal promotions
  • Brand representation
  • In-store promotions
  • Effective communication

Skills - Internet And Email Application

True

<Enter your own>

  • Date of Birth: 03/13/83
  • Nationality: Zimbabwean

Languages

English

Profile

RETAIL ASSISTANT, Pulled and packaged orders for customers, Prepared invoices for sales, Initiated follow-up/customer satisfaction emails to clients to ensure a great experience, Assisted in clerical/administrative duties including but not limited to taking messages, sorting and distributing mail as well as cleaning and organizing the workspace, Monitored and controlled all aspects of loss prevention, Oversaw department responsibilities ensuring shipments are done, Merchandised store according to company policies, Supervised and motivated a team of 12 within department, Worked as a unified store team member by assisting in multiple areas, Hired, trained, and developed 60 employees as part of the management team, Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients, Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule, Responsible for opening and closing duties, as well as large cash drops, Created unique window displays to increase customer traffic and distinguish designers’ clothing lines, Arranged after-hours appointments for high-profile clients, Introduced creative promotion, using models to display product lines, which led to increased revenues

Timeline

Warehouse Operative

New Cold
06.2024 - 11.2024

Teacher

Mana Education
11.2023 - Current

Warehouse Operator

Logistics People
11.2023 - 05.2024

Retail Sales Worker

Banc ABC
01.2016 - 11.2023

Retail Assistant

Pick and Pay
01.2008 - 12.2015

Bachelor of Arts -

University of Zimbabwe

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MUNHUNGOWARWA ZINYANDU