Munaka Mugwenhi
Castleford,West Yorkshire
Summary
Dynamic and adaptable professional with a strong foundation in communication, organisational skills, and computer proficiency. Demonstrates exceptional attention to detail and problem-solving abilities, complemented by retail knowledge and inventory control expertise. Known for quick learning and adaptability, with a commitment to leveraging skills for career advancement in a challenging environment.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Cashier
Aero Drycleamers
Vanderbijlpark, South Africa
2018.01 - 2022.12
- Addressed customer concerns promptly to enhance satisfaction.
- Assisted customers with enquiries, improving overall shopping experiences.
- Communicated product information effectively, driving informed purchasing decisions.
- Maintained clean and organised workspace to ensure efficient service delivery.
- Reconciled bank accounts for accurate financial tracking.
- Followed up on unpaid invoices through email and phone calls.
- Executed general Human Resource duties, including uploading timesheets.
- Created and issued invoices to facilitate timely payments.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
Cleaner
Aero Drycleaner
Vanderbijlpark, South Africa
2015.11 - 2017.12
- Utilised power washers, carpet cleaners, and buffers to achieve exceptional cleanliness in large spaces.
- Swiftly responded to emergencies, ensuring minimal disruption through immediate cleanup efforts.
- Demonstrated flexibility by assuming additional responsibilities during staff shortages.
- Cleaned reception area daily prior to drycleaners' operations.
- Maintained cleanliness of warehouse during low-traffic periods.
- Tagged clothing for walk-in customers efficiently.
- Sorted whites and colours before processing for optimal results.
Education
Bachelor of Business Science - Accounting
Monash University
South Africa 2017.01 - 2021.12
Skills
Communication skills
Organizational skills
Computer proficiency
Inventory control
Attention to detail
Physical stamina
Retail knowledge
Problem solving
Quick learner
Adaptability
Microsoft Excel
Refund and exchange processing
Money management
Mathematical strengths
Till accuracy
Languages
English
Fluent
Timeline
Cashier
Aero Drycleamers
2018.01 - 2022.12
Bachelor of Business Science - Accounting
Monash University
2017.01 - 2021.12
Cleaner
Aero Drycleaner
2015.11 - 2017.12