Muna Arale
London
Summary
Dedicated professional with a strong foundation in customer service, communication, and teamwork. Proven ability to work effectively under pressure while maintaining attention to detail and organisation. Committed to leveraging these skills to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Community Optician Placement
2023.07
- Assisted with front-of-house duties and customer interactions.
- Managed over 60 customer calls per day
Science Tutor
Brent Tuition Centre
2024.09 - Current
- Provided tailored support and maintained professional communication.
- Offered constructive feedback on assignments, helping students understand mistakes and improve future performances.
- Handled challenging behaviour professionally whilst maintaining productive learning environment.
- Set clear targets and delivered feedback to achieve student goals.
Exam Academic Support Tutor & Mentor
E-ACT Crest Academy
2025.02 - 2025.06
- Delivered one-to-one and group support while building strong communication and interpersonal skills.
- Assessed student progress regularly, implementing tailored strategies for improvement.
- Prepared lesson plans, ensuring understanding of complex concepts.
- Managed multiple students simultaneously whilst maintaining high quality instruction.
Education
A-Levels - Biology, Chemistry, Sociology
Woodhouse College
London 2022.09 - 2024.06
Skills
- Customer service
- Communication
- Teamwork
- Working under pressure
- Attention to detail
- Organisation
Additional information
Full-time availability including evenings and weekends.
Timeline
Exam Academic Support Tutor & Mentor
E-ACT Crest Academy
2025.02 - 2025.06
Science Tutor
Brent Tuition Centre
2024.09 - Current
Community Optician Placement
2023.07
A-Levels - Biology, Chemistry, Sociology
Woodhouse College
2022.09 - 2024.06