Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Certification
Languages
References
Timeline
Generic

Mumtaz Jafri

Cardiff

Summary

Experienced hospitality professional with expertise in till operations, drink mixing and serving, and cash handling. Demonstrates strong knowledge of hygiene standards, food safety regulations, and compliance with hygiene protocols. Skilled in customer orientation, staff training delivery, and bar equipment maintenance to ensure seamless operations. Committed to maintaining high service standards while fostering a safe and welcoming environment.

Friendly and highly adaptable, capable of managing operations and fostering welcoming atmosphere in cafe setting. Demonstrates strong leadership and communication skills, ensuring smooth coordination and customer satisfaction. Committed to driving team success and enhancing overall customer experience.

Overview

26
26
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Cafe supervisor

Pedal Power
Cardiff
08.2017 - Current
  • Oversaw food preparation, maintaining high quality standards.
  • Ensured cleanliness of the cafe with regular checks and maintenance tasks.
  • Managed employee schedules, resulting in efficient shift planning.
  • Coordinated daily operations to ensure smooth functioning.
  • Fostered a positive work environment through open communication and team-building activities.
  • Streamlined ordering process to reduce wait times.
  • Assisted customers in menu selection, enhancing their dining experience.
  • Handled cash transactions accurately whilst ensuring secure storage of earnings.
  • Enhanced team morale with regular motivation and engagement activities.
  • Supervised day-to-day operations, ensuring optimal workflow efficiency.
  • Handled customer complaints for improved satisfaction levels.
  • Implemented health and safety regulations to maintain a safe work environment.
  • Maintained inventory levels by diligent ordering of supplies.
  • Introduced new menu items, leading to increased variety for customers.
  • Trained staff members for enhanced productivity.
  • Maximised profitability by promoting menu knowledge and suggestive selling techniques.
  • Optimised operational efficiencies, ensuring wait staff were trained to deliver best practice ePOS operation.

Bar supervisor

Eagle Bar Cardiff
Cardiff
07.2010 - 07.2017
  • Handled difficult customers tactfully, ensuring minimum disruption to other guests.
  • Increased sales with effective promotional strategies.
  • Managed cash flow, ensuring correct transaction procedures were followed.
  • Resolved customer complaints promptly, fostering positive relationships with clientele.
  • Monitored bar equipment maintenance to avoid operational disruptions during service hours.
  • Maintained clean premises, promoting a welcoming atmosphere for patrons.
  • Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
  • Collaborated with management on special events and theme nights generating fresh interest among patrons.
  • Adhered to licensing regulations, maintaining the reputation of the establishment.
  • Trained staff for improved service quality and professionalism.

Smallholder

Self employed
Llanfynydd, Carmarthenshire
11.1998 - 07.2006
  • Mitigated risks associated with weather changes using appropriate protective methods for crops and livestock.
  • Utilised natural resources efficiently, ensuring minimal wastage.
  • Implemented pest control measures for healthier crop yield.
  • Improved soil fertility by employing organic farming techniques.
  • Promoted humane treatment of animals through ethical practices.
  • Managed livestock to ensure their optimal health and productivity.
  • Ensured high-quality produce by regular monitoring and care.
  • Adapted quickly to unpredictable weather patterns, safeguarding both crops and livestock.
  • Maintained farm equipment for operational efficiency.
  • Conducted regular checks on livestock, maintaining healthy conditions.
  • Fostered good relationships with suppliers, securing timely delivery of materials and tools.
  • Taught younger generations about sustainable farming practices fostering a love for agriculture within the community.
  • Harvested, stored and packaged produce for transporting to market.
  • Operated farm tools and farm equipment to prepare soil, grow mediums and harvest crops.
  • Cleaned and maintained farm buildings, equipment and water supply systems.
  • Carried out routine welfare checks on livestock to identify health and production abnormalities.

Education

Ma Graphic Design - Graphic Design

University South Glamorgan
Cardiff
09.2006 - 09.2009

Bachelor of Arts - stage performing/. songwriting/composing

Academy of performing Art Amsterdam
amsterdam
08.1989 - 08.1995

Skills

  • Knowledge of hygiene standards
  • Till operations proficiency
  • Drink mixing and serving
  • Customer orientation
  • Staff training delivery
  • Bar equipment maintenance
  • Food safety regulations
  • Hygiene standards compliance
  • Cash handling

Affiliations

  • I play guitar, am a singer songwriter and host an open mic night once a month in town.
  • I am a leatherworker and make bags, fetish gear and accessories

Certification

I have up to date Good Hygiene and Allergy certificates

Languages

English
Fluent
Dutch
Native

References

References available upon request.

Timeline

Cafe supervisor

Pedal Power
08.2017 - Current

Bar supervisor

Eagle Bar Cardiff
07.2010 - 07.2017

Ma Graphic Design - Graphic Design

University South Glamorgan
09.2006 - 09.2009

Smallholder

Self employed
11.1998 - 07.2006

Bachelor of Arts - stage performing/. songwriting/composing

Academy of performing Art Amsterdam
08.1989 - 08.1995

Similar Profiles

Create profile
Mumtaz Jafri