Muminul Ruman
London,United Kingdom
Summary
Resourceful and goal-driven individual with knack for strategic thinking and sales development. Demonstrates strong analytical skills and excellent communication abilities, capable of building relationships and driving results. Ready to leverage these strengths to make significant positive impact.
Overview
15
15
years of professional experience
Work history
Electrician technician
FS Electrical Contractors Limited
2023.09 - Current
- Installed electrical systems for improved safety.
- Maintained client relationships by providing excellent service.
- Improved efficiency with regular maintenance of electrical systems.
- Collaborated with team members to complete projects on time.
- Maintained records of all repairs and installations, facilitated proper record keeping.
Employee team Leader
Argos and Sainsbury
2017.03 - 2023.06
- Fostered a high-performing environment to drive productivity and quality.
- Employee of the month, on three occasions, for great sales and customer service; whilst being an advocate for Argos values.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Volunteer Event Administrator
Ivory Mansion
Leytonstone
2009.07 - 2013.10
- Drove company mission and values, representing organisation at meetings and industry events.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Streamlined office operations by implementing efficient administrative procedures.
- Enhanced team productivity for better project completion rates through effective schedule management.
Education
Leading University
2003.01 -
Skills
- Microsoft office suite proficiency
- Interpersonal effectiveness
- Mentoring and coaching
- Leadership skills
- Customer relationship building
- Operational support
- Outstanding customer service
Affiliations
- In my leisure time enjoy sports such as football, swimming and badminton.
Timeline
Electrician technician
FS Electrical Contractors Limited
2023.09 - Current
Employee team Leader
Argos and Sainsbury
2017.03 - 2023.06
Volunteer Event Administrator
Ivory Mansion
2009.07 - 2013.10
Leading University
2003.01 -