MULLER MERLIN MOUAFFO
Douala
Summary
Resourceful Warehouse Operations Manager with knack for streamlining processes and boosting team productivity. Oversaw warehouse operations, leading to improved inventory accuracy and on-time deliveries. Known for fostering collaborative work environment that consistently meets and exceeds operational targets.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Warehouse Operations Manager
Fictitious Bitumen Warehouse
Douala
2018.12 - Current
- Managed inventory and stock control
- Ensured compliance with safety guidelines and environmental standards on site
- Actively participated in resolving disputes with customs authorities
- Oversaw budget management to reduce unnecessary expenditure in operations department.
- Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
- Attended quickly to emergencies and helped resolve concerns.
- Streamlined receiving process, reduced waiting time for hauliers.
- Directed team training, enhanced workflow productivity.
- Conducted regular audits, ensured accurate stock levels.
Delivery Supervisor
AGL Cameroon
Douala
2016.01 - 2018.12
- Managed pickup and delivery of customer parcels (Nestlé, Bernabé, CFAO, etc.)
- Reported on vessel discharge operations for clients (PAM, Solevo, ERES, etc.)
- Coordinated transfers of light vehicles, heavy trucks, and machinery (CAMI, Tractafric)
- Supervised import-export operations on site
- Proficient in logistics software: SPOT and IPAKI
- Collected required materials, tools and supplies to complete work.
- Protected information and maintained confidentiality.
- Completed risk assessments before each journey to ensure safe transportation of goods.
Education
Certified Safety and Health Professional - Oil & Gas
OSH Academy
OregonCertified Professional - Logistics Management
ISCEA
OhioMaster's Degree (M2) - Business Management and Administration
IAE Lille
Lille France 2011.09 - 2012.06
Master's Degree - Business Law
University of Lille
Lille France 2010.09 - 2011.06
Master's Degree - OHADA Business Law
University of Douala
Douala 2005.10 - 2009.06
Baccalaureate - Mathematics and Life & Earth Sciences
College
2004.09 - 2005.06
Skills
- Bilingual (French, English)
- Proficient in Microsoft Office Suite
- Valid driver's license
- Organization
- Versatility
- Knowledge of transport regulations
- Risk management
- Communication
- Leadership
- Agile leadership
- Continuous improvement strategies
REFERENCES
References available upon request
Timeline
Warehouse Operations Manager
Fictitious Bitumen Warehouse
2018.12 - Current
Delivery Supervisor
AGL Cameroon
2016.01 - 2018.12
Master's Degree (M2) - Business Management and Administration
IAE Lille
2011.09 - 2012.06
Master's Degree - Business Law
University of Lille
2010.09 - 2011.06
Master's Degree - OHADA Business Law
University of Douala
2005.10 - 2009.06
Baccalaureate - Mathematics and Life & Earth Sciences
College
2004.09 - 2005.06
Certified Safety and Health Professional - Oil & Gas
OSH Academy
Certified Professional - Logistics Management
ISCEA