Mulaza Chipalo
LONDON
Summary
Versatile Business Analyst with a well-rounded background and experience across various industries. Skilled in analyzing data, identifying trends, and translating insights into actionable strategies. Proficient in collaborating with diverse teams to drive process improvements, enhance operational efficiency, and achieve organizational objectives. Adept communicator known for effectively presenting findings and recommendations to stakeholders. Possesses a strong blend of analytical prowess, problem-solving abilities, and adaptability, making valuable contributions to business growth and success
Overview
6
6
years of professional experience
Work History
Business Analyst
Close Brothers - Asset Leasing & Finance
2021.08 - Current
- Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes
- Assist in analysis of stakeholder objectives, and underlying issues arising from investigations into business requirements and problems and identify options for consideration
- Work with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance criteria
- Contribute to selection of business analysis methods, tools and techniques for projects; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Projects worked on: - Transport for Greater Manchester Clean Air Zone - Salesforce Originate Middle Office Transformation - Block Discounting - Aperture for CAIS - Consumer Duty - BI Data Enablement – CAFBi Decommissioning
Business Analyst
The Office Group
2019.07 - 2021.08
- This current project relates to update of core finance system moving from legacy version of Microsoft Navision ("NAV") to SAP Business ByDesign ("SAP ByD")
- Understand Finance requirements for financial, management, core, and ad-hoc reporting
- Mitigating risks, negotiating scope, prioritizing objectives & proposing multiple solutions in an Agile environment
- Collaborate with Product Owners, Engineering and Agile teams, to shape and deliver roadmap for product
- Review SAP ByD standard reports and understand if finance outputs could be reconfigured to work with these standard reports
- Using SAP ByD "Business Analytics" work centre design additional reports required by Finance department
- Help design, build and operate robust and scalable SAP ByD in-system dashboards and visualisations
- Assist with User Acceptance Testing (UAT)
- Manage Stakeholders
- Define ‘As is' and ‘To be' process
- Ensure Finance users are adequately prepared to use new reports
- Continual support in period post go-live
- Review of training materials and working with business Systems Trainer to ensure Finance team is adequately trained for new reporting
Junior Business Analyst
BMB, McGuiness Bungay
2018.01 - 2019.07
- Media Agency
- Worked on implementation of brand-new finance system for 11 strong finance team
- Was responsible and involved in elicitation, analysis, and validation of requirements
- Identifying and translating client requirements into business cases, project briefs and high-level designs using mind maps, class diagrams and use cases during systems life cycle
- Documenting user stories to ensure are independent, negotiable, valuable, estimable, small & testable
- Involved in producing ‘As is' and ‘To be' business process
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Education
Scrum Alliance Certified Scrum Master -
QA
Practitioner Certificate:Foundation Business Analysis -
BCS - Chartered Institute of IT
Practitioner Certificate: Requirements Engineering -
BCS - The Chartered Institute of IT
Bachelor of Arts - International Business &Globalisation
De Montfort University
Skills
- P>Business process mapping
- P>Strategic planning
- P>Consulting
- P>Gap analysis
- P>Stakeholder management
- P>JIRA software
- P>Predictive modeling
- P>Operations analysis
Affiliations
BCS - The chartered institute of I.T
Scrum Alliance
Timeline
Business Analyst
Close Brothers - Asset Leasing & Finance
2021.08 - Current
Business Analyst
The Office Group
2019.07 - 2021.08
Junior Business Analyst
BMB, McGuiness Bungay
2018.01 - 2019.07
Scrum Alliance Certified Scrum Master -
QA
Practitioner Certificate:Foundation Business Analysis -
BCS - Chartered Institute of IT
Practitioner Certificate: Requirements Engineering -
BCS - The Chartered Institute of IT
Bachelor of Arts - International Business &Globalisation
De Montfort University
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