MULALO SADIKI
Southfields
Summary
An Emotionally Intelligent HR Professional committed to facilitating positive workplace environments and driving organisational success through innovative HR strategies. The passion for people paired with a comprehensive understanding of HR practices and an eye for attention to detail, demonstrate a unique blend of psychological insight and HR expertise. Skilled in leveraging HR analytics to inform decision-making, improve processes, and support organizational growth. A dedication to continuous learning and thrive in dynamic, fast-paced environments.
Overview
8
8
years of professional experience
Work history
Regional HR Advisor - Operations
phs Group
London and South of UK
06.2024 - Current
- Serve as point of contact to offer expertise on employee relations.
- Mitigate litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
- Oversee disciplinary, performance and absence management for 453 employees.
- Improved business HR policies by guiding and collaborating with managers.
- Led managers to deliver interventions and solutions consistently meeting workforce needs.
- Streamlined HR processes, helping to increase departmental efficiencies.
- Developed bonus and incentive programmes to drive employee performance.
- Analysed market data to create competitive compensation and benefits packages.
- Educated line managers on policy and process changes for implementation.
- Partnered with senior leadership for strategic workforce planning, enabling company growth projections.
- Ensured legal compliance by keeping up-to-date with current UK employment legislation.
- Coordinated employee engagement surveys leading to improved morale and productivity.
- Developed succession plans securing the future leadership of the organisation.
- Conducted performance appraisals for employee development.
- Prioritised current business objectives by planning and executing Career Pathways Model programme.
- Held company-wide town hall meetings to convey updates.
- Conducted disciplinary hearings, ensuring fair treatment of all employees.
- Ensured legal compliance in all HR activities to avoid any potential penalties or lawsuits.
- Working group that wrote and maintained employee handbook covering company policies and mission statement.
- Facilitated effective TUPE transfers, managing employee retraining, engagement and communication to ensure smooth transition.
- Coordinated seamless onboarding processes for smooth transition of new hires.
HR Advisor - Group & Commercial
phs Group
Hayes, Hillingdon
02.2023 - 05.2024
- Development of Career Pathways Interactive model - concept design, mapping of careers and job breakdowns, R&D, testing with control group and launch with framework for areas of the business to duplicate and grow.
- Absence and Performance Management, including reporting
- Performance, Disciplinary and Grievance management point of contact.
- KEY Stakeholder Management
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Conducted workforce planning and benchmarking to meet company needs.
- Data analysis, translation and reporting for employee engagement, benefits, and rewards.
- Developed a new starter feedback form and report & 9 box grid reporting to pair with PIP's for Commercial Field Sales.
- Management of Commercial Field Sales and Customer Services Vacancies and Recruitment.
- Developed and Presented training for line managers to be compliant and proactive in managing Absence, Probation and Performance.
HR Internship
phs Group
Hayes, Hillingdon
02.2022 - 02.2023
- To familiarise myself with UK employment law, cultures and best practice. This was done by four 3-month rotations, starting with HR Admin and business support, Resourcing from screening candidates to onboarding process, Internal Communications and lastly Learning & Development.
- Completed new joiner onboarding documentation and reference checks.
- Supported business continuity by updating and maintaining HR database with accurate employee data.
- Coordinated induction training and onboarding procedures for seamless hiring operations.
- Reviewed benefits packages and provider details to help explain processes to employees.
- Helped to improve employee performance review processes with clear goal setting and KPI monitoring frameworks.
- Shadowed experienced team members in handling potential employee relations cases.
- Guaranteed full compliance with employment legislation with comprehensive research.
- Produced accurate, reliable reports for management monitoring of personnel activity.
MANAGEMENT
MAMA'S GUESTHOUSE
Woodstock, Cape Town
10.2019 - 06.2023
- Managing a guest house in Woodstock, Cape Town via Air BnB, this included invoicing, management of 6 support staff, advertising and expansion strategies.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Directed staff schedules and rosters, optimising workforce efficiency.
PROJECT MANAGEMENT
O LIMIT
Johannesburg, Gauteng
01.2019 - 01.2021
- Management of 2 construction sites for residential builds that belonged to a portfolio of 5 total rentals.
- Prepared and managed project plans from end to end, meeting required milestones.
- Used project management tools and techniques for positive, successful outcomes.
- Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.
PERFORMANCE PSYCHOLOGIST
I2I
Johannesburg, Gauteng
03.2019 - 03.2020
- Built strong and trusting professional rapport to support client progress.
- Educated clients on mental health conditions.
- Conducted group and individual counselling sessions for key issues.
- Collected client data to assess cognitive, behavioural and emotional disorders.
- Produced detailed client progress reports, reviewing with clients to establish treatment objectives.
- Safeguarded client privacy with stringent adherence to data security policies.
- Adapted practice to individual circumstances and cultural and social differences.
- Analysed effect of heredity, social and occupational factors on patterns in thought and behaviour.
- Applied ethics and scientific principles to guide research activities.
- Our work with the u23 Pele Pele team seeing them go on to finish 2nd on the log after being 7th before our arrival.
- Delivered empathetic support to clients by conducting individual and group therapy sessions.
SPORTS COACH
BRYLIN PRIMARY SCHOOL
Port Elizabeth, Gauteng
10.2017 - 12.2018
- Being the Sports Educator for ages 7-10 and the sport coach for ages 7-13.
- Inspired good sportsmanship and adherence to official rulebook.
- Maintained safe training environments for minimised risk of injury.
- Built confidence of players by offering individual praise and recognising progress and achievements.
- Coached young individuals to refine specific techniques and enhance confidence.
- Assessed athletic performance to identify strengths and weaknesses.
- Evaluated athletic performance and provided clear, constructive feedback.
- Instilled sense of commitment, drive and responsibility in young people.
Education
DIPLOMA - Business Development
University of Cape Town
01.2020 - 01/2020
GCSA -
MICHAELHOUSE DIOCESAN SCHOOL
KZN 01/2011 - 12/2015
Bachelor of Arts - Psychology
Nelson Mandela University
Port ELizabeth 01/2016 - 12/2018
Bachelor of Arts - Psychology, Economics and Human Resources
University of The Witwatersrand
Johannesburg 01/2019 - 12/2021
Skills
- Strong interpersonal skills and ability to deliver against a range of conflicting demands
- Ability to collect, analyze and translate data to identify problems, trends, and solutions
- Excellent verbal and written communication skills and ability to challenge obstructively
- Sound knowledge of employment law principles, procedures and best practice and confidence to conduct and consult on various people issues
- Consistently deliver honest and fair input whilst understanding the commercial impact on the business
- Excel proficiency
- Change management
- HR analytics
- Business management
- Benefits administration
- Succession planning
- Strategic business consultation
- Project Management
- Business development
Languages
English
Advanced (C1)
Afrikaans
Intermediate
Affiliations
- Passion for Sports and the data behind it
- Neurodiversity
- Wildlife
Accomplishments
Built and Developed Career Pathways Model - visual representation of the possible progression and skills and qualifications required and training provided.
Lead on employee engagement survey - roll out and data analysis.
References
References available upon request.
Timeline
Regional HR Advisor - Operations
phs Group
06.2024 - Current
HR Advisor - Group & Commercial
phs Group
02.2023 - 05.2024
HR Internship
phs Group
02.2022 - 02.2023
DIPLOMA - Business Development
University of Cape Town
01.2020 - 01/2020
MANAGEMENT
MAMA'S GUESTHOUSE
10.2019 - 06.2023
PERFORMANCE PSYCHOLOGIST
I2I
03.2019 - 03.2020
PROJECT MANAGEMENT
O LIMIT
01.2019 - 01.2021
SPORTS COACH
BRYLIN PRIMARY SCHOOL
10.2017 - 12.2018
GCSA -
MICHAELHOUSE DIOCESAN SCHOOL
01/2011 - 12/2015
Bachelor of Arts - Psychology
Nelson Mandela University
01/2016 - 12/2018
Bachelor of Arts - Psychology, Economics and Human Resources
University of The Witwatersrand
01/2019 - 12/2021
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