Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

MULALO SADIKI

Southfields

Summary

An Emotionally Intelligent HR Professional committed to facilitating positive workplace environments and driving organisational success through innovative HR strategies. The passion for people paired with a comprehensive understanding of HR practices and an eye for attention to detail, demonstrate a unique blend of psychological insight and HR expertise. Skilled in leveraging HR analytics to inform decision-making, improve processes, and support organizational growth. A dedication to continuous learning and thrive in dynamic, fast-paced environments.


Overview

8
8
years of professional experience

Work history

Regional HR Advisor - Operations

phs Group
London and South of UK
06.2024 - Current
  • Serve as point of contact to offer expertise on employee relations.
  • Mitigate litigation risk, ensuring compliance with applicable employment laws and regulations across various activities.
  • Oversee disciplinary, performance and absence management for 453 employees.
  • Improved business HR policies by guiding and collaborating with managers.
  • Led managers to deliver interventions and solutions consistently meeting workforce needs.
  • Streamlined HR processes, helping to increase departmental efficiencies.
  • Developed bonus and incentive programmes to drive employee performance.
  • Analysed market data to create competitive compensation and benefits packages.
  • Educated line managers on policy and process changes for implementation.
  • Partnered with senior leadership for strategic workforce planning, enabling company growth projections.
  • Ensured legal compliance by keeping up-to-date with current UK employment legislation.
  • Coordinated employee engagement surveys leading to improved morale and productivity.
  • Developed succession plans securing the future leadership of the organisation.
  • Conducted performance appraisals for employee development.
  • Prioritised current business objectives by planning and executing Career Pathways Model programme.
  • Held company-wide town hall meetings to convey updates.
  • Conducted disciplinary hearings, ensuring fair treatment of all employees.
  • Ensured legal compliance in all HR activities to avoid any potential penalties or lawsuits.
  • Working group that wrote and maintained employee handbook covering company policies and mission statement.
  • Facilitated effective TUPE transfers, managing employee retraining, engagement and communication to ensure smooth transition.
  • Coordinated seamless onboarding processes for smooth transition of new hires.

HR Advisor - Group & Commercial

phs Group
Hayes, Hillingdon
02.2023 - 05.2024
  • Development of Career Pathways Interactive model - concept design, mapping of careers and job breakdowns, R&D, testing with control group and launch with framework for areas of the business to duplicate and grow.
  • Absence and Performance Management, including reporting
  • Performance, Disciplinary and Grievance management point of contact.
  • KEY Stakeholder Management
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Data analysis, translation and reporting for employee engagement, benefits, and rewards.
  • Developed a new starter feedback form and report & 9 box grid reporting to pair with PIP's for Commercial Field Sales.
  • Management of Commercial Field Sales and Customer Services Vacancies and Recruitment.
  • Developed and Presented training for line managers to be compliant and proactive in managing Absence, Probation and Performance.

HR Internship

phs Group
Hayes, Hillingdon
02.2022 - 02.2023
  • To familiarise myself with UK employment law, cultures and best practice. This was done by four 3-month rotations, starting with HR Admin and business support, Resourcing from screening candidates to onboarding process, Internal Communications and lastly Learning & Development.
  • Completed new joiner onboarding documentation and reference checks.
  • Supported business continuity by updating and maintaining HR database with accurate employee data.
  • Coordinated induction training and onboarding procedures for seamless hiring operations.
  • Reviewed benefits packages and provider details to help explain processes to employees.
  • Helped to improve employee performance review processes with clear goal setting and KPI monitoring frameworks.
  • Shadowed experienced team members in handling potential employee relations cases.
  • Guaranteed full compliance with employment legislation with comprehensive research.
  • Produced accurate, reliable reports for management monitoring of personnel activity.

MANAGEMENT

MAMA'S GUESTHOUSE
Woodstock, Cape Town
10.2019 - 06.2023
  • Managing a guest house in Woodstock, Cape Town via Air BnB, this included invoicing, management of 6 support staff, advertising and expansion strategies.
  • Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
  • Directed staff schedules and rosters, optimising workforce efficiency.

PROJECT MANAGEMENT

O LIMIT
Johannesburg, Gauteng
01.2019 - 01.2021
  • Management of 2 construction sites for residential builds that belonged to a portfolio of 5 total rentals.
  • Prepared and managed project plans from end to end, meeting required milestones.
  • Used project management tools and techniques for positive, successful outcomes.
  • Led cross-functional teams in project completion, offering continuous guidance to proactively mitigate delays.

PERFORMANCE PSYCHOLOGIST

I2I
Johannesburg, Gauteng
03.2019 - 03.2020
  • Built strong and trusting professional rapport to support client progress.
  • Educated clients on mental health conditions.
  • Conducted group and individual counselling sessions for key issues.
  • Collected client data to assess cognitive, behavioural and emotional disorders.
  • Produced detailed client progress reports, reviewing with clients to establish treatment objectives.
  • Safeguarded client privacy with stringent adherence to data security policies.
  • Adapted practice to individual circumstances and cultural and social differences.
  • Analysed effect of heredity, social and occupational factors on patterns in thought and behaviour.
  • Applied ethics and scientific principles to guide research activities.
  • Our work with the u23 Pele Pele team seeing them go on to finish 2nd on the log after being 7th before our arrival.
  • Delivered empathetic support to clients by conducting individual and group therapy sessions.

SPORTS COACH

BRYLIN PRIMARY SCHOOL
Port Elizabeth, Gauteng
10.2017 - 12.2018
  • Being the Sports Educator for ages 7-10 and the sport coach for ages 7-13.
  • Inspired good sportsmanship and adherence to official rulebook.
  • Maintained safe training environments for minimised risk of injury.
  • Built confidence of players by offering individual praise and recognising progress and achievements.
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Assessed athletic performance to identify strengths and weaknesses.
  • Evaluated athletic performance and provided clear, constructive feedback.
  • Instilled sense of commitment, drive and responsibility in young people.

Education

DIPLOMA - Business Development

University of Cape Town
01.2020 - 01/2020

GCSA -

MICHAELHOUSE DIOCESAN SCHOOL
KZN
01/2011 - 12/2015

Bachelor of Arts - Psychology

Nelson Mandela University
Port ELizabeth
01/2016 - 12/2018

Bachelor of Arts - Psychology, Economics and Human Resources

University of The Witwatersrand
Johannesburg
01/2019 - 12/2021

Skills

  • Strong interpersonal skills and ability to deliver against a range of conflicting demands
  • Ability to collect, analyze and translate data to identify problems, trends, and solutions
  • Excellent verbal and written communication skills and ability to challenge obstructively
  • Sound knowledge of employment law principles, procedures and best practice and confidence to conduct and consult on various people issues
  • Consistently deliver honest and fair input whilst understanding the commercial impact on the business
  • Excel proficiency
  • Change management
  • HR analytics
  • Business management
  • Benefits administration
  • Succession planning
  • Strategic business consultation
  • Project Management
  • Business development

Languages

English
Advanced (C1)
Afrikaans
Intermediate

Affiliations

  • Passion for Sports and the data behind it
  • Neurodiversity
  • Wildlife

Accomplishments

Built and Developed Career Pathways Model - visual representation of the possible progression and skills and qualifications required and training provided.


Lead on employee engagement survey - roll out and data analysis.



References

References available upon request.

Timeline

Regional HR Advisor - Operations

phs Group
06.2024 - Current

HR Advisor - Group & Commercial

phs Group
02.2023 - 05.2024

HR Internship

phs Group
02.2022 - 02.2023

DIPLOMA - Business Development

University of Cape Town
01.2020 - 01/2020

MANAGEMENT

MAMA'S GUESTHOUSE
10.2019 - 06.2023

PERFORMANCE PSYCHOLOGIST

I2I
03.2019 - 03.2020

PROJECT MANAGEMENT

O LIMIT
01.2019 - 01.2021

SPORTS COACH

BRYLIN PRIMARY SCHOOL
10.2017 - 12.2018

GCSA -

MICHAELHOUSE DIOCESAN SCHOOL
01/2011 - 12/2015

Bachelor of Arts - Psychology

Nelson Mandela University
01/2016 - 12/2018

Bachelor of Arts - Psychology, Economics and Human Resources

University of The Witwatersrand
01/2019 - 12/2021
MULALO SADIKI