MUKTA CHOUDHURY
Front of the House
Sheffield
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Front of House Employee
Delhi in Minutes Restaurant
07.2024 - Current
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Established welcoming atmosphere by greeting each guest warmly.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Front of the House
GERMAN DONER KEBAB
10.2023 - 1 2024
- Employment Type: Part time
- Greeted and assisted guests with menu selections, resulting in a noteworthy 5% increase in sales during tenure
- Operated the till proficiently, effectively reducing waiting times and enhancing service speed, contributing to improved customer satisfaction and repeat business
- Provided helpful recommendations, resulting in increased average order value
- Managed customer demand fluctuations effectively, ensuring a smooth service experience
- Contributed to daily shop management, maintaining high standards of service
Retail Sales Associate
V-MART
01.2019 - 09.2019
- Employment Type: Part Time
- Assisted customers in finding products and offered tailored recommendations based on their needs, resulting in a notable uptick in sales
- Maintained a clean and organized store environment, creating a welcoming atmosphere for customers and positively impacting their shopping experience
- Supported inventory management efforts, ensuring adequate stock levels to meet customer demand, thereby preventing stockouts and maximizing sales opportunities
Education
Masters in Cyber Security and Artificial Intelligence -
THE UNIVERSITY OF SHEFFIELD
09.2023 - 05.2024
Bachelors in Computer Application (B.C.A) - undefined
AMITY UNIVERSITY KOLKATA
08.2019 - 05.2022
Skills
Retail Sales
Till Management
Customer Service
Team Management
Service Oriented
Communication skills
Food Serving skills
Inventory Management
Strong Work Ethic
Table setting expertise
Cash handling proficiency
Team player attitude
Websites
Availability
I am fully flexible to work on weekdays as well as on weekends.
Timeline
Front of House Employee
Delhi in Minutes Restaurant
07.2024 - Current
Front of the House
GERMAN DONER KEBAB
10.2023 - 1 2024
Masters in Cyber Security and Artificial Intelligence -
THE UNIVERSITY OF SHEFFIELD
09.2023 - 05.2024
Bachelors in Computer Application (B.C.A) - undefined
AMITY UNIVERSITY KOLKATA
08.2019 - 05.2022
Retail Sales Associate
V-MART
01.2019 - 09.2019
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