Hi, I’m
MUKHTAR KHALIQUE
HOWRAH,India
Summary
Motivated Store Manager with knack for driving sales and enhancing customer satisfaction. Skilled in team leadership, inventory management, and strategic planning. Proven track record of improving store performance through innovative merchandising and employee development. Committed to fostering positive shopping environment and achieving organisational goals.
Overview
2
years of post-secondary education
7
years of professional experience
Work History
Half Million coffeeMecca, Saudi
Store Manager
2024.11 - I currently work here
Job overview
- Led daily store operations, balancing stock levels, staff rotas, and service standards.
- Resolved customer complaints by deciding practical outcomes that maintained satisfaction and loyalty.
- Drove inventory management with tighter controls to reduce stock loss.
Half Million coffeeJeddah, Saudi Arabia
Team Leader
2022.08 - 2024.10 (2 education.years_Label & 2 education.months_Label)
Job overview
- Improved team results by identifying performance gaps and applying corrective actions.
- Boosted staff engagement by maintaining positive, supportive relationships at work.
- Raised performance standards by monitoring staff output and implementing improvement plans.
- Increased daily goal achievement by evaluating team performance and giving feedback.
- Enhanced delivery of changing priorities by leading meetings and delegating workloads.
- Improved customer support outcomes by enforcing policies, answering questions, and training new staff.
- Increased sales performance by training and supervising staff to meet store targets.
- Strengthened productivity and morale by leading 15 staff in a collaborative team.
Half Million coffeeRiyadh, Saudi Arabia
Barista Supervisor
2021.12 - 2022.07 (7 education.months_Label)
Job overview
- Trained junior baristas to deliver first-class coffee service from preparation.
- Monitored staff performance and coached additional training to meet brand standards.
- Led training sessions on coffee preparation and customer service excellence for teams.
Cafe coffee dayKolkata , India
Barista
2018.04 - 2021.07 (3 education.years_Label & 3 education.months_Label)
Job overview
- Prepared and served hot and cold drinks, including espresso coffee and teas.
- Operated espresso machines and coffee equipment to produce consistent beverage quality.
- Maintained sanitised, hygienic food service counters through regular cleaning routines.
- Greeted customers and recommended drinks and pastries based on preferences.
- Kept workspaces clean and organised for easy coworker access to supplies.
- Prepared a variety of coffee and tea drinks to exact recipes.
- Maintained a calm demeanour during busy periods and special events.
- Cleaned equipment, disposed of waste, and handled cash-up registers at closing.
- Described menu items and suggested suitable products based on stated preferences.
- Managed inventory for coffee beans, milk, and supplies by ordering when needed.
- Maintained stock levels for customer-ready service across daily shifts.
Education
Howrah Hath High School (H. S) Howrah , India
Higher Secondary education
2010.03 - 2012.03 (2 education.years_Label)
Skills
- Customer relationship management
- Inventory management
- Staff training
- Goal achievement
- Staff training and development
- Self motivated
Languages
English
First language
Arabic
Intermediate
B1
Hindi
Proficient
C2
Timeline
Store Manager
Half Million coffee
2024.11 - I currently work here
Team Leader
Half Million coffee
2022.08 - 2024.10 (2 education.years_Label & 2 education.months_Label)
Barista Supervisor
Half Million coffee
2021.12 - 2022.07 (7 education.months_Label)
Barista
Cafe coffee day
2018.04 - 2021.07 (3 education.years_Label & 3 education.months_Label)
Howrah Hath High School (H. S)
Higher Secondary education
2010.03 - 2012.03 (2 education.years_Label)