Mukesh Balajee Srinivasan
Edinburgh
Summary
Over 7 years of experience handling incidents, changes and problem management for business-critical Fintech and Banking platforms. Expert in acting as a decision authority for P1–P4 major incidents, with a proven track record of maintaining 24/7 service availability for Lloyds Banking Group. AWS certified and deeply experienced in supporting and maintaining Java, cloud-based microservices applications.
Currently seeking my next challenge and looking forward to contributing to the stability and innovation at Wissen Inc.
Overview
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Lead Production Software Engineer
Wipro Technologies(Client - Lloyds Banking Group)
Edinburgh
2021.11 - Current
- Working as Lead Production Software Engineer for payment-critical banking applications, spearheading resolution of high-priority (P1-P4) incidents to minimize financial risk and maintain 24/7 service availability.
- Led deep-dive investigations into Asset Finance application and other microservice based failures, identifying systemic bottlenecks and implementing permanent fixes that reduced recurring incident volume. Have good experience in dealing issues with SaaS application like ALFA and CRM tools like Infor Saleslogix
- Orchestrated seamless transition of complex project changes into live environment, ensuring zero-defect deployments through rigorous stakeholder collaboration and change management protocols. Collaborated with various team for problem management using tools like Service now
- Enhanced system transparency by implementing advanced observability tooling and custom dashboards, enabling proactive issue detection and reducing Mean Time to Repair using tools like Dynatrace
Project Engineer
Wipro Technologies (Client - Lloyds Banking Group)
Chennai
2019.06 - 2021.11
- Contributed to development of core Fintech application features, specializing in complex integrations with Trade Innovation Plus (TI+) to streamline global trade finance workflows.
- Owned full development lifecycle from coding to deployment for standalone application modules that remain in active, stable production today.
- Engineered robust test suites using Java,Springboot to validate integration logic, ensuring high code quality and zero post-deployment regressions.
- Leveraged Java-based frameworks to build scalable features, ensuring alignment with banking security standards and trade application protocols.
Education
Bachelor of Engineering - Computer Science Engineering
Anna University
Chennai, India 2015.08 - 2019.04
Skills
- Java
- Microservices
- Springboot
- IBM WAS
- Dynatrace
- Openshift container platform (OCP)
- AWS
- ServiceNow
Certification
AWS Certified Cloud Practitioner, Amazon Web Services Training and Certification | July 2025
https://www.credly.com/badges/d3cad209-8e3c-4807-8f08-7d8163c9947e/linked_in?t=t05hom
Timeline
Lead Production Software Engineer
Wipro Technologies(Client - Lloyds Banking Group)
2021.11 - Current
Project Engineer
Wipro Technologies (Client - Lloyds Banking Group)
2019.06 - 2021.11
Bachelor of Engineering - Computer Science Engineering
Anna University
2015.08 - 2019.04