Mujeebullah Oriakhel
LONDON,Bexley
Summary
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Through my years of experience I've managed to get the basics and best of skills down. I hope to further improve and extend my skills at this new opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Receptionist
Adagio Hotels
London
2025.03 - Current
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Upheld confidentiality with sensitive information handling procedures.
Waiter
Gaia
London, Mayfair
2023.11 - 2025.01
- Learnt and memorised food, drinks, wine menu to give guests the best experience
- Opened the restaurant with a new team assisting and learning new methods to optimise service.
- Worked in high demand work place with demanding guests whilst attending to them providing best hospitality.
- Took drink, food & wine orders from multiple tables whilst maintaining other tables alongside my headwaiter.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
Waiter
The Blue Nile
LONDON
2023.03 - 2023.10
- Opening shift as head waiter due to new opening of restaurant.
- Advised on food and drink choices based on customer preferences.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Managed the complaints and assisted other waiters.
Waiter
Beirut City Lebanese Grill
LONDON
2021.06 - 2022.11
- Rose to senior waiter position within 2 months of service.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Education
Bachelor of Science - Computer Science
University of Greenwich
London, ENG 2023.09 -
Certificate of Higher Education - Sport Science
Bexleyheath Academy
Bexleyheath, BEX 2019.09 - 2021.06
Diploma of Higher Education - Health And Social Care
Bexleyheath Academy
Bexleyheath, BEX 2019.09 - 2021.06
Skills
- Cleaning requirements
- Efficient payment processing
- Menu knowledge
- Table service
- High-volume dining
- Upbeat, outgoing and positive
- Interpersonal skills
- Section management
Languages
English, Pashto, Farsi
Native language
Arabic
Upper intermediate
English
Proficient (C2)
Persian
Proficient (C2)
Pashto
Proficient (C2)
Custom
3,B1,6,C2
Certification
Fire safety trained
First Aid trained
Timeline
Receptionist
Adagio Hotels
2025.03 - Current
Waiter
Gaia
2023.11 - 2025.01
Bachelor of Science - Computer Science
University of Greenwich
2023.09 -
Waiter
The Blue Nile
2023.03 - 2023.10
Waiter
Beirut City Lebanese Grill
2021.06 - 2022.11
Certificate of Higher Education - Sport Science
Bexleyheath Academy
2019.09 - 2021.06
Diploma of Higher Education - Health And Social Care
Bexleyheath Academy
2019.09 - 2021.06