Muibat Temitope Gisanrin

Future SOC Project

A project to procure a SIEM tool and SOC with capability to respond to the changing IT landscape sufficiently and will encompass all the organization's technology and data assets.

• Lead on risk management for project
• Lead on stakeholder mapping for project
• Lead on SOC ITT
• Created Stakeholder Engagement Plan Document
• Created project Ceremonies Log to capture meetings and roles and responsibilities at these meetings
• Created Project MS Planner to be used as Kanban for Actions
• Updating Project Kanban Board and Managing Actions
• Facilitating weekly Project Team Actions meetings
• Diarising and distributing Minutes for meetings
• Ensuring documents are stored in correct folders.

Digital Jury Bundles Proof of Concept

A proof of concept to ascertain whether it is possible (technically, logistically, and operationally) to produce a digital Jury bundle facility for Jury use and ascertain that the user experience of the digital Jury bundle is a positive one. This will inform future work on a scalable solution

• Updated Project Kanban Board and Managing Actions within Facilitated weekly Project Team Actions meetings
• Facilitated meetings to ensure continuous engagement with cross criminal justice stakeholders, internal stakeholders, vendors and suppliers using MS Teams
• Led on facilitating training sessions for users and stakeholders using Microsoft Outlook
• Recorded & distributed Minutes for meetings
• Provided brief project update to EIA working group
• Supported with preparation of reports using MS Excel, MS Word and PowerPoint
• Supported with preparation and execution of User Acceptance Testing/Mock Trials
• Submission of weekly bullet point and updating status reports to Service Now
• Ensured documents are stored in correct folders using SharePoint
• Supporting colleagues in preparation of communication pieces for project
• Supporting Senior BA in scheduling sessions and diarising sessions for ongoing requirement elicitation
• Working with Senior BA to use data from conversations with key SMEs re requirements to create API options report for proposed DJB pilot
• Consultations with CPS ABMs to obtain relevant data for proposed DJB pilot sites
• Working on DJB business problem video to be used at workshops and seminars to create awareness for need of DJB Pilot
• Facilitated lessons learnt session with relevant stakeholders
• Supported Senior PM in completing DJB PoC closure report.

PM Circle

An informal forum to allow for peer to peer support amongst Project Managers

• Supported Senior Project Manager in initiation of forum
• Supported Senior Project Manager in creation of forum guidelines and TOR
• Continuous engagement with other PM circle champions to discuss and identify how to support other PMs
• Engaging with SME's to agree topics and agenda items for PM Circle sessions
• Facilitating sessions and planning future sessions for PM circle
• Running and updating PM Circle channel with relevant updates and information for PMs

IHT FORMS BACKLOG PROJECT OCT 2019-MAR 2021

Reduction of backlogs on IHT forms that needed urgent response

• Attended meetings with stakeholders to understand what was required as team member
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Answered over 30 calls per day and responded to customer queries efficiently
• Record accurate messages and swiftly followed up on inquiries
• Enhance customer satisfaction ratings by resolving account issues efficiently
• Provided support to colleagues who found it hard to understand processing of accounts by holding one to one session to explain process
• Automate office operations, managing client correspondence, recording & tracking data communications
• Went beyond daily limit of processing 12 accounts per day to processing 20 accounts per day
• Attended meeting where senior management congratulated staff for hard work done to reduce backlogs of IHT accounts.

A project to create an online banking platform to enhance customer satisfaction

• Learned new materials, processes, and programs quickly.
• Shadowed senior team members to learn all related jobs and tasks.
• Created different kinds of presentations that are needed to client meetings
• Produced documents for weekly meeting and status report that are needed in updating clients about on-going project
• Managed and tracked Project Schedule and Project Cost using Project Management Tools/Software
• Developed important documents like Project Charter, Project Scope, Change Request Management, Communication Management, and other document that are needed for Projects and have version history table to see updates on documents
• Developed Work Breakdown Structure, Risk and Issue Logs and RACI Matrix, and documents for Implementation Plan for Testing and Production deployment of Project
• Worked in cooperation with senior project manager.

VIDEO DOCUMENTARY PROJECT JUL-SEP2016

Initiated idea for video and presented to customer

• Discussed and agreed costing and budget with customer
• Facilitated internal meetings with staff to discuss project plan
• Managed and ensured proper execution of video shoot and editing
• Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
• Reviewed video drafts with project team and submitted final draft to customer
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

SANTA AT YOUR DOORSTEP PROJECT

OCT-DEC 2016

A project initiated to surprise kids by bringing Santa to their home to wake them up in bed, get gifts from Santa and take pictures with Santa

• Met with sponsors and organizing committees to plan scope and format of events
• Approved publicity materials for event
• Monitored project spending and contributed to compilation of budgets
• Onboarded vendors/suppliers
• Agree terms and conditions with suppliers
• Conducted research to resolve vendor and employee inquiries efficiently
• Reviewed administrative procedures and event progress
• Managed potential risk areas, working with over 20 colleagues in various departments and escalating as appropriate

VALENTINE EVENT PROJECT JAN-FEB 2016

A project to help couples enjoy the special season of valentine

• Initiated Idea for project
• Reviewed and approved publicity materials
• Project was closed as project team was unable to secure customer buy in

WEDDINGS MARCH-MAY 2016 Plan and coordinate wedding ceremonies Met with customer to discuss mandatory requirements for the event

• Onboarded suppliers/vendors for events
• Met regularly with customers, vendors and organizing committees to plan scope and format of weddings
• Continuous engagement with stakeholders to monitor progress of planned activities
• Discussed and agreed costing and budget with customer
• Reviewed administrative procedures and event progress
• Monitored project spending and contributed to compilation of budgets
• Coordinated events and made sure all aspects of event met all customer requirements
• Managed potential risk areas, escalating as appropriate

FUNERAL JUNE-JULY 2016

• Onboarded vendor for funeral event
• Met with customer to mandatory requirements
• Met with vendor to ensure clarity of requirements and deliverables
• Discussed and agreed costing and budget with customer
• Ensured vendor met all mandatory requirement
• Managed potential risk areas, escalating as appropriate.

INTERNATIONAL CULTURAL CELEBRATION EVENT

SEP 2017-NOVEMBER 2017

An event to create awareness for the international students and portray the cultures they represent through music, food, fashion show (display of different costumes)

• Initiate and discussed project idea and plan with Manager of International Students Office Met with sponsors and organizing committees to plan scope and format of event.
• Continuous engagement with students to ensure student involvement and participation.
• Approved publicity materials for event
• Managed each team, identifying, developing, and deploying resources
• Created schedule for rehearsals and meetings with students to accommodate class timings
• Coordinated up to 30 students while managing projects
• Met regularly with students to monitor progress of activities.
• Managed planning and provided information for effective decision-making regarding events
• Ensured student attendance to rehearsals and followed up on absences
• Reviewed and approved costumes for event gave regular progress reports to Manager
• Managed potential risk areas, escalating as appropriate
• Facilitated review of International cultural event with students and staff
• Ensured students were celebrated and recognized after successful execution of project, i.e. Pizza Party for all cast members

LIBRARY EVENT PROJECT DEC 2017-MAR 2018

A project to create an awareness and attract students to the library by using the space for a student event, this was as a result of reduced attendance of students to the library.

• Met and discussed project idea and plan with Manager of International Students Office
• Met with sponsors and organizing committees to plan scope and format of event
• Created and managed different teams to work on various areas of project
• Continuous engagement with students to increase student interest and participation
• Reviewed publicity materials with project team for event
• Met with students to discuss event idea and assign tables to students
• Directed each team, identifying, developing, and deploying resources
• Managed planning and provided information for effective decision-making regarding event
• Reported progress to Manager
• Managed potential risk areas, escalating as appropriate.