MUHYADIN HIRSI
Polzeath,Cornwall
Summary
Reliable and driven individual seeking to contribute as a Team Member. Possesses strong communication and problem-solving skills, complemented by keen ability to work collaboratively and adapt quickly. Committed to enhancing team performance and delivering exceptional service. Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving.
Overview
2025
2025
years of professional experience
2032
2032
years of post-secondary education
Work history
Crisis Management Coordinator
Marcos Southwark
- Independently organised and executed meal services for over 100 refugees during the Taliban takeover of Afghanistan. Managed all aspects, including preparing the dining area, serving meals, and cleaning up afterward, showcasing exceptional organisational skills and resilience under pressure.
Team Member
KFC
2023.10 - 2025.01
- Consistently commended for professionalism, attention to detail, and ability to enhance customer satisfaction in high-pressure environments.
Warehouse Operative
Amazon
2019.09 - 2023.10
- Delivered top-tier service, consistently commended for professionalism, attention to detail, and ability to enhance customer satisfaction in high-pressure environments.
Warehouse Operative
Sainsbury's
2019.09 - 2023.10
- Increased customer satisfaction scores by 10% through exceptional service and rapid order handling during peak hours.
Waiter
Novotel Wembley
2019.01 - 2023.01
- Ensured smooth operations during large-scale events by maintaining over 95% table turnover efficiency and minimising guest wait times during peak hours.
Waiter
Aloft London
2019.01 - 2023.01
- Played a key role in high-volume food and beverage service, excelling in multitasking and prioritising under tight deadlines.
Sales Associate
Dreams Feather & Black
2021.11 - 2022.10
- Consistently exceeded sales targets, achieving £10,000 in monthly sales—doubling my £5,000 target through tailored customer engagement and upselling strategies.
Education
BSc - Psychology
University of Plymouth
A-Levels - Politics, Sociology, Psychology
London South-east College
2020.01 - 2023.01
6+ GCSEs - Mathematics, English
Fairfield High School
2014.01 - 2019.01
Skills
- Effective communication and interpersonal skills
- Excellent time management and multitasking
- Customer service expertise with conflict resolution
- Experience with inventory systems and warehouse operations
- Adaptability and Flexibility
- Risk assessment procedures
- Attention to deadlines
- Customer Service
- Product knowledge
Timeline
Team Member
KFC
2023.10 - 2025.01
Sales Associate
Dreams Feather & Black
2021.11 - 2022.10
A-Levels - Politics, Sociology, Psychology
London South-east College
2020.01 - 2023.01
Warehouse Operative
Amazon
2019.09 - 2023.10
Warehouse Operative
Sainsbury's
2019.09 - 2023.10
Waiter
Novotel Wembley
2019.01 - 2023.01
Waiter
Aloft London
2019.01 - 2023.01
6+ GCSEs - Mathematics, English
Fairfield High School
2014.01 - 2019.01
Crisis Management Coordinator
Marcos Southwark
BSc - Psychology
University of Plymouth