Muhusina Umar
Surbiton,UK
Summary
Accomplished Human Resources Professional with expertise in recruitment and office management. Achieved operational efficiency through effective delegation, interdepartmental collaboration, and data analysis. Committed to continuous improvement and fostering strong customer relations while managing complex tasks and streamlining processes.
Overview
1
1
Certification
3
3
years of post-secondary education
18
18
years of professional experience
Work history
Director Administration
Kingfisher Maldives Pvt Ltd
, Maldives
2019.08 - Current
- Lead interdepartmental project coordination to optimise resource utilisation decisions.
- Facilitated cross-department alignment to ensure consistency in achieving organisational goals.
- Streamlined processes to improve and optimise office operations.
- Own office workflow improvements to raise productivity and reduce process friction.
- Standardise reporting procedures to strengthen accuracy and accelerate information sharing.
- Oversee inventory management to minimise wastage and control unnecessary spending.
- Monitored administrative procedures to maintain clear documentation and compliance.
- Take responsibility for issue resolution to keep administrative operations running smoothly.
Office administrator
Precision Marine Pvt Ltd
, Maldives
2008.08 - 2016.06
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Provided administrative support during high-pressure periods, aiding overall productivity.
- Ensured smooth functioning of the office with regular equipment checks.
- Fostered a positive work environment with clear communication skills.
- Assisted in staff recruitment, contributing to building a strong team.
Education
MSc International Business Management - International Business - Entrepreneurship
Kingston University
UK 2025.09 -
Bachelor's in Business and Management - Business & Management
University of the West of England
UK 2016.09 - 2019.08
Skills
- HR protocols
- Recruitment procedures
- Payroll management
- MS office mastery
- Excel management
- Data analysis techniques
- Implementation expertise
- Operational efficiency
- Process optimisation
- Process optimisation tools
- Performance reviewing
- Project management
- Interdepartmental collaboration
- Stakeholder engagement
- Time management proficiency
- Continuous improvement
- Results-driven
- Delegation acumen
- Communication proficiency
- Interpersonal communication
- Leadership skills
- Intercultural competence
- Customer Service
- Critical evaluation
- Interpersonal communication
Certification
Agile - Foundaation
Timeline
MSc International Business Management - International Business - Entrepreneurship
Kingston University
2025.09 -
Director Administration
Kingfisher Maldives Pvt Ltd
2019.08 - Current
Bachelor's in Business and Management - Business & Management
University of the West of England
2016.09 - 2019.08
Office administrator
Precision Marine Pvt Ltd
2008.08 - 2016.06