MUHOMED JIHAN SHAJI
Chelmsford,United Kingdom
Summary
Accomplished professional with extensive expertise in sales and marketing, purchasing, and supply chain control. Demonstrates proficiency in Microsoft Office and IT, with a strong focus on process management and quality assurance. Skilled in data analysis, inventory management, and strategic planning to drive cost reduction strategies and optimise operations. Proven track record in logistics coordination, budgeting expertise, and project leadership. Adept at evaluating performance metrics and conducting risk assessments to enhance distribution strategies. Committed to leveraging operations research for continuous improvement in business processes.
Overview
4
4
years of professional experience
2015
2015
years of post-secondary education
Work History
Operations supervisor
SKYWAY TOURISM & CARGO LLC
Dubai
01.2021 - 01.2023
- Cargo handling & Ticketing services
- Delegate tasks to various teams and individuals
- Assess performance of internal and external operations, including employees and procedures
- Give suggestions for operational improvements
- Create and maintain healthy work environment among operations teams
- 1 year experience in DG handling
- Communicating with upper management to develop strategic operations goals
- Oversee daily functions of business
- Develop short and long-term operational goals
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of logistics and supply chain operations
- Attention to detail and accuracy
- Ability to work independently and as part of team
- Process Management: Operations Coordinators are responsible for developing and managing standard operating procedures (SOPs) to streamline various processes within organization
- Ensure that these processes are followed consistently to optimize efficiency
- Problem Solving: When issues or bottlenecks arise in operations process, Operations Coordinators are responsible for identifying and resolving them promptly
- May also implement corrective actions to prevent future problems
- Quality Control: Operations Coordinators may be responsible for implementing quality control measures to ensure that products or services meet established standards and specifications
- Managed stock inventory, ensuring timely fulfilment of customer orders.
- Lead recruitment efforts, hiring skilled personnel that strengthened team.
- Delegated duties effectively to optimise workforce capabilities.
- Executed quality control measures, maintaining high product standards.
OPERATIONS EXECUTIVE
SKYBORNE FREIGHT SERVICES LLC
Dubai
01.2019 - 01.2020
- Organised workflow schedules, ensuring timely completion of tasks.
- Improved team's efficiency by providing regular training sessions.
- Optimised resources usage to minimise waste and costs.
- Established performance metrics, driving accountability and productivity amongst staff members.
- Mitigated risks with thorough planning and forecasting.
- Enhanced customer satisfaction with improved service delivery.
- Negotiated contracts with suppliers to secure cost-effective deals.
- Streamlined supply chain management procedures, enhancing overall operational effectiveness.
- Streamlined operations by implementing more efficient processes.
- 'Managed over 50 customer calls per day', or "Increased sales by 10%".
Education
MASTERS IN SUPPLY CHAIN MANEGEMENT - Logistics
Anglia Ruskin University
Chelmsford, Essex 09.2023 -
DIPLOMA( DGR) - IATA
AVIATION TRAINING CENTER LLC
DUBAI11.2019
BBA - BUSINESS
PONDICHERRY UNIVERSITY
PONDICHERRY 01.2016 - 01.2019
High School Diploma -
GOVT. HSS AYAPARAMPU
ALAPPUZHA, KERALA 01.2014 - 01.2016
SSLC -
LEO XIII HSS
ALAPPUZHA, KERALA05.2014
Skills
- Sales & Marketing
- Purchasing
- Microsoft Office
- Process management
- Supply chain control
- Quality assurance
- Data analysis
- Inventory management
- Strategic planning
- Risk assessment
- IT proficiency
- Logistics coordination
- Budgeting expertise
- Project leadership
Languages
English
Hindi
Malayalam
Personal Information
Date of birth: 06/19/98
Custom
- ellen elizabeth sivakumar , +971508980144,ellenelizabeth2706@gmail.com , HR MANAGER
- LAILA PACALA, +971502729869, admin@skywaycargollc.com, FINANCE AND HR MANAGER
Affiliations
- gaming
Timeline
MASTERS IN SUPPLY CHAIN MANEGEMENT - Logistics
Anglia Ruskin University
09.2023 -
Operations supervisor
SKYWAY TOURISM & CARGO LLC
01.2021 - 01.2023
OPERATIONS EXECUTIVE
SKYBORNE FREIGHT SERVICES LLC
01.2019 - 01.2020
BBA - BUSINESS
PONDICHERRY UNIVERSITY
01.2016 - 01.2019
High School Diploma -
GOVT. HSS AYAPARAMPU
01.2014 - 01.2016
DIPLOMA( DGR) - IATA
AVIATION TRAINING CENTER LLC
SSLC -
LEO XIII HSS
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