Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Muhammod Ahsan Ahmed

London,ENG

Summary

I am a driven and dedicated individual, focused on achieving goals with a strong work ethic. My passion for my work enhances my communication skills, and I thrive on both collaborating with others and meeting new people. I am eager to gain experience across various environments, and I have developed key skills in communication, organization, and managing work under pressure over the years. My excellent attendance and punctuality reflect my strong organizational abilities and commitment to meeting deadlines. I value diverse perspectives and am an attentive listener. Having interacted with people from various backgrounds, I am able to connect with others both socially and professionally. My degree in accounting has deepened my knowledge, and I am actively working towards becoming a chartered accountant.

Overview

7
7
years of professional experience

Work History

Retail Sales Worker

Waitrose & Partners
12.2023 - Current
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.

Sales Assistant

EE Limited
06.2023 - 12.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Team Member

Greggs
02.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Delivery Courier

Just Eat UK
09.2021 - 11.2021
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.

Retail Assistant

River Island
11.2019 - 01.2020
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Work Experience (Team Member)

Phoenix Blend
06.2018 - 07.2018
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Supported customers who acquire diverse illnesses ensuring that they are highly satisfied.

Education

Bachelor of Science - Accounting And Management BSc Hons

Queen Mary University of London
London, United Kingdom
07-2024

High School Diploma -

New City College
London, United Kingdom
07-2021

GCSES -

Langdon Park School
London, United Kingdom
08-2019

Skills

  • Patience and empathy
  • Store maintenance
  • Goal-oriented mindset
  • Teamwork
  • Teamwork and collaboration
  • FLUENT IN ENGLISH AND BENGALI
  • Verbal and written communication
  • Organised and Punctual
  • Team Leader
  • Good analytical and research skills
  • Attending numerous business workshops
  • Former member of Queen Mary Accounting society

Hobbies

One of my greatest passions is football. I enjoy both playing and watching the sport, as it allows me to stay active, improve my fitness, and work as part of a team. Football teaches me valuable lessons in discipline, teamwork, and leadership, as well as the importance of strategic thinking and quick decision-making. Whether I’m on the field or supporting my favourite teams. It’s a great way for me to unwind, challenge myself, and connect with others who share the same enthusiasm for the game. Football is more than just a hobby; it's an integral part of my life that keeps me motivated and engaged.

Timeline

Retail Sales Worker

Waitrose & Partners
12.2023 - Current

Sales Assistant

EE Limited
06.2023 - 12.2023

Team Member

Greggs
02.2022 - 06.2023

Delivery Courier

Just Eat UK
09.2021 - 11.2021

Retail Assistant

River Island
11.2019 - 01.2020

Work Experience (Team Member)

Phoenix Blend
06.2018 - 07.2018

Bachelor of Science - Accounting And Management BSc Hons

Queen Mary University of London

High School Diploma -

New City College

GCSES -

Langdon Park School
Muhammod Ahsan Ahmed