Excel
Hi, I’m
MUHAMMED SIRAJ PADIYATHADUKKA SOOPIABDULLA
Assistant Supervisor
EDINBURGH
Summary
- Experienced Assistant Supervisor bringing 4 years of hotel experience. Proficient in managing people and resources to accomplish challenging objectives.
- Responsible Assistant Supervisor specializing in staff management. Knowledgeable about documentation, reporting and training. Adept at improving team productivity and reducing costs.
- Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations to Kapoor and Co.Ltd.
- Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
years of professional experience
6
years of post-secondary education
2
Certifications
1
Language
Work History
Kapoor And Co.LtdEdinburgh
Assistant Supervisor
01.2023 - 08.2023
Job overview
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Met with vendors to review purchase options and negotiate contract terms.
- Maintained safety records and accident reports for human resources.
Kapoor and co.LtdEdinburgh
Receptionist
11.2018 - 01.2023
Job overview
- Corresponded with clients through email, telephone, or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Zuhus Peri PeriEdinburgh
Assistant Manager, Operations
12.2018 - 08.2019
Job overview
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reviewed sales and gross profit report to assess company efficiency.
Education
University of Central LancashirePreston,Mannchester
Master of Arts from Intercultural Business Communication
01.2022 - Current
Edinburgh Napier UniversityEdinburgh,United Kingdom
MBA from Business Administration
09.2018 - 02.2021
Saadiya Arts And Science CollegeKasaragod,Kerala
Bachelor of Arts from Commerce
06.2015 - 09.2017
Skills
Customer and client relations
Shorthand writing
Travel planning
Customer/Client relations
Office administration
Correspondence distribution
Telephone skills
Verbal and written communication
Strategic planning
Software
MS Word
Tally
Certification
Work Experience Certificate, Kapoor and co.Ltd
Timeline
Work Experience Certificate, Kapoor and co.Ltd
06-2023
Health and Safety Training , University of Central Lancashire
02-2023
Assistant Supervisor
Kapoor And Co.Ltd
01.2023 - 08.2023
University of Central Lancashire
Master of Arts from Intercultural Business Communication
01.2022 - Current
Assistant Manager, Operations
Zuhus Peri Peri
12.2018 - 08.2019
Receptionist
Kapoor and co.Ltd
11.2018 - 01.2023
Edinburgh Napier University
MBA from Business Administration
09.2018 - 02.2021
Saadiya Arts And Science College
Bachelor of Arts from Commerce
06.2015 - 09.2017