Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic
Muhammed Nadil Ambattuparamban

Muhammed Nadil Ambattuparamban

Luton

Summary

Hardworking and reliable professional with over 3 years of experience in customer-facing roles. Skilled in providing excellent service, handling transactions, and working efficiently in fast-paced environments. Strong communication, problem-solving, and teamwork abilities. Quick to learn new tasks, adaptable to change, and committed to delivering quality results and a positive customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Thali by coconut lagoon restaurant
10.2022 - 04.2024
  • Exceptional Customer Service: Delivered personalized dining experiences by anticipating guest needs, addressing concerns, and providing excellent service, ensuring customer satisfaction throughout their visit.
  • Effective Communication: Developed strong interpersonal communication skills by interacting with a diverse clientele, and fostering a welcoming and inclusive dining environment.
  • Teamwork & Collaboration: Worked closely with kitchen and front-of-house staff to provide seamless service, reflecting the importance of collaboration in ensuring smooth cabin operations.
  • Safety and Hygiene Compliance: Maintained adherence to strict food safety and hygiene regulations, preparing you for the responsibility of ensuring passenger safety and compliance with aviation regulations.

BARISTA

Chatime Bubble Tea
09.2020 - 07.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Guest Service Agent (Part-Time)

Sandman Hotels
12.2020 - 10.2021
  • Managed reservations and bookings efficiently using the hotel's reservation system, ensuring accuracy and timely processing.
  • Provided exceptional customer service to guests by greeting them warmly, addressing inquiries, and resolving issues promptly and courteously.
  • Coordinated with other departments to fulfill guest requests and handle any issues that arise during their stay.
  • Collected room deposits, fees, and payments.

Education

Diploma - Hospitality - Hotel and Restaurant Operations Management

Algonquin College
07.2022

High school Diploma - undefined

Karuvarkundu Higher Secondary School
04.2019

Bachelor of Arts - COMMERCE

PES COLLEGE
MANDYA

Skills

  • Communication
  • Teamwork
  • Problem-solving
  • Time management
  • Adaptability
  • Leadership
  • Guest service

Certification

  • Canadian Driving License
  • Indian Driving License


Languages

English
Malayalam
Hindi

Hobbies and Interests

PARTIME CHESS PLAYER

Timeline

Food and Beverage Server

Thali by coconut lagoon restaurant
10.2022 - 04.2024

Guest Service Agent (Part-Time)

Sandman Hotels
12.2020 - 10.2021

BARISTA

Chatime Bubble Tea
09.2020 - 07.2022

High school Diploma - undefined

Karuvarkundu Higher Secondary School

Diploma - Hospitality - Hotel and Restaurant Operations Management

Algonquin College

Bachelor of Arts - COMMERCE

PES COLLEGE

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Muhammed Nadil Ambattuparamban