Muhammed Fayyad
Rochdale ,Lanchasire
Summary
Dedicated professional with expertise in transaction recording, cash handling precision, and customer service excellence. Demonstrates proficiency in financial literacy and discount calculations, ensuring transactions efficiency and accuracy. Skilled in conflict resolution and complaint handling, maintaining a positive attitude and calm under pressure. Committed to maintaining high cleaning standards and shop floor maintenance while providing attentive listening and excellent verbal communication. Career goal: to leverage product knowledge and courteous service to enhance customer satisfaction in a dynamic retail environment.
Overview
2
2
years of professional experience
Work history
Cashier assistant
Londis
Rochdale, Lancashire
2025.02 - 2026.01
- Upheld store cleanliness standards, contributing to a pleasant shopping environment.
- Provided excellent customer service by maintaining a friendly and approachable demeanour.
- Provided support during stock replenishment tasks ensuring availability of products for customers at all times.
- Worked collaboratively within a team setting, fostering a positive work atmosphere.
- Processed payments efficiently to minimise waiting times for customers.
- Developed strong rapport with customers through active listening skills and empathetic responses.
- Resolved customer complaints successfully, promoting positive brand image.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
Food server
Havana Burger & Shakes
Rochdale , Lancashire
2024.02 - 2025.01
- Served food in a timely manner to ensure hot, fresh meals.
- Upheld high standards of service with courteous and professional behaviour.
- Handled cash transactions accurately for seamless check-out procedures.
- Enhanced dining atmosphere by providing friendly, attentive service.
- Improved customer satisfaction by attentively listening to and addressing dietary needs and preferences.
- Assisted in food preparation tasks ensuring optimal freshness and taste of dishes served.
- Contributed to team success by effectively communicating with kitchen staff about special requests or allergies.
- Maintained a clean, hygienic dining area for an enjoyable eating experience.
- Supported other waitstaff during busy periods to maintain service standards across all tables.
- Cleaned up after guests promptly allowing quick turnover during busy hours.
- Delivered exceptional service to customers by accurately taking orders and promptly serving food.
- Demonstrated safe food handling standards at all times.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
NVQ Level 3 - Sport Sciences
AVRO Isports college
Oldham 2025.09 -
Skills
- Transaction recording
- Being courteous
- Bagging items correctly
- Financial literacy
- Returns and exchanges handling
- Discount calculations
- Transactions efficiency
- Cash handling precision
- Shop floor maintenance
- Receipt issuing
- Money counting
- Customer Service
- Calm under pressure
- Product knowledge
- Conflict Resolution
- Complaint handling
- Cleaning standards
- Order taking
- Positive attitude
- Excellent verbal communication
- Attentive listening
Affiliations
- Football
- Being Active
- Gym
- Reading
References
References available upon request.
Timeline
NVQ Level 3 - Sport Sciences
AVRO Isports college
2025.09 -
Cashier assistant
Londis
2025.02 - 2026.01
Food server
Havana Burger & Shakes
2024.02 - 2025.01