Muhammed Alobaidi
Manchester,Greater Manchester
Summary
Dynamic and motivated professional with a diverse background in customer service, retail, and logistics. Possessing excellent time management and organizational skills, combined with a keen eye for detail and proven efficiency in fast-paced environments. A proactive team player with strong communication and problem-solving abilities, adept at adapting to new challenges and learning quickly. Eager to leverage skills and experience to contribute effectively to any role, with a commitment to continuous learning and delivering exceptional results
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Sales assistant
Oasis ice cream
Manchester
02.2022 - Current
- My current role as a sales assistant, I developed a diverse range of valuable skills that contribute to my professional growth and make me an asset in any customer-facing role
- Maintained business integrity through strict adherence to regulatory compliance standards
- Required to calculate and make a list of all transactions I deal with in my shifts
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Managed over 200 orders daily, enhancing my ability to prioritise tasks, streamline processes, and maintain accuracy and efficiency under pressure.
Customer service advisor
g4s
06.2023 - 01.2024
- Provided updates on customers disability allowance applications and required to take customers through a strict series of security questions
- I handled consecutive calls, showcasing my ability to manage high volumes of inquiries efficiently and effectively
- Further developed computer proficiency skills and my ability to assist the customer while strictly following company rules.
- Expressed care, patience and empathy when handling customer interactions for personalised experience.
- Recorded and processed customer data accurately.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Retail assistant
ANS groceries
01.2020 - 01.2021
- Provided exceptional and highly satisfying customer service to clients
- Responsible for maintaining a pristine and welcome environment to all customers
- Consistently managed shelve stocking and ensured optimal inventory levels.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers in locating specific items to boost satisfaction.
Education
GCSEs -
Stretford high school
Manchester 09.2016 - 07.2021
Loreto college
09.2021 - 07.2022
Skills
- Teamwork
- Confidence
- Creativity
- Punctuality
- Problem solving
- Conscientiousness
- Coordination
- Organization
- Computer proficiency
- Independence
- Attention to detail
- Retail marketing
- Cash handling
- Customer Service
Custom
alobaidimuhammed9@gmail.com
Timeline
Customer service advisor
g4s
06.2023 - 01.2024
Sales assistant
Oasis ice cream
02.2022 - Current
Loreto college
09.2021 - 07.2022
Retail assistant
ANS groceries
01.2020 - 01.2021
GCSEs -
Stretford high school
09.2016 - 07.2021
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