Muhammad Zaid Zafar Ali
HU6,Hull,
Summary
Dynamic and adaptable professional with a strong foundation in communication skills, confidentiality protocols, and customer service. Demonstrates exceptional time and workload management, thriving under pressure with resilience and perseverance. A fast learner with proven ability to work effectively in team settings, committed to leveraging skills for continued professional and academic growth.
Overview
2
2
years of professional experience
Work History
HR Officer and Field Volunteer
The Peel Project CIC
Hull, UK
08.2023 - Current
- Volunteered in a local grassroots organisation, facilitated large-scale health, fun fairs, and awareness projects for the community, along with safe sports and recreational activities for kids.
- Liaised between the volunteers, managers, service users and providers to maintain smooth processing of tasks and events
- Creating a new enrolment procedure for starting volunteers, from registration to induction to staff training and certifications to be then involved in programmes
- Led an audit and created a coded database for documents and personal information of over 150 staff members, which increased the efficiency and organisation of the registration processes for future audits and data transfers to new software
- Communicated to council and service providers course bookings and events information to answer queries from service users
- Logged on activity registers, analysed data to create yearly organisation reports, designed posters, and took on newer skills and opportunities.
Disability care Personal Assistant
Choices and Rights
Hull, UK
11.2024 - Current
- Worked independently to provide day-to-day care with precision to patients, such as feeds, changing, transport, and medication.
- Established and maintained long-term working relationships with client based on trust, with firsthand patient contact
- Attended meetings and liaised with range of healthcare workers to provide high standards of care and support
- Learnt and qualified for the use of range of equipment , such as Stair Climbers, hoists, suction, nebulisers, etc
- Partook multiple trainings to improve quality of service provided
- Exposed to complex medical terminology and situations, such as when caring for clients with learning difficulties and handling challenging behaviours.
- Worked under pressure, facing and managing emergency situations
- Highlighted additional support provisions to maximise client's growth opportunities.
Volunteer in College and Mosque
Wyke Sixth Form College Student Crew and HJM Mosque
Hull, UK
09.2022 - Current
- Prepared premises and supplies for arriving guests.
- Adhered to charity organisation policies and procedures.
- Met with fellow volunteers to distribute roles amongst us, forming efficient network and supply chain, providing high standard of services under time pressure
- Effectively communicated with individuals from diverse backgrounds and the team, guiding them and answering questions regarding services and courses
- Organised and served meals to over 200 people from the community
- Cleaned up spaces after events, checked and audited available stock, and then received and organised it.
Education
Lvl 5 - Intermediate Islamic Studies
Tuhfah Education
Distance Learning, UK 09.2024 -
Lvl 3 - A levels
Wyke Sixth Form College
Hull 09.2022 - 06.2024
Lvl 2 - IGCSEs
Wyke Sixth Form College
Riyadh, Saudi Arabia 09.2019 - 06.2022
Lvl 2 - O Levels
Pakistan Int. School English Section (PISES)
Riyadh, Saudi Arabia 09.2019 - 11.2021
Skills
- Communication skills
- Safeguarding and Confidentiality protocols
- Time and Workload Management
- Team working
- Fast Learner
- Ability to work under pressure
- Adaptability
- Customer Service
- Computer Skills and documentation management
Affiliations
- History, Psychology and Philosophy
- Urdu, Arabic and English Poetry
- Regular swimming, football and Brazilian Jiu-Jitsu
- Book Reading
Languages
English
Fluent
Urdu
Fluent
Arabic
Elementary
References
References available upon request.
Timeline
Disability care Personal Assistant
Choices and Rights
11.2024 - Current
Lvl 5 - Intermediate Islamic Studies
Tuhfah Education
09.2024 -
HR Officer and Field Volunteer
The Peel Project CIC
08.2023 - Current
Volunteer in College and Mosque
Wyke Sixth Form College Student Crew and HJM Mosque
09.2022 - Current
Lvl 3 - A levels
Wyke Sixth Form College
09.2022 - 06.2024
Lvl 2 - IGCSEs
Wyke Sixth Form College
09.2019 - 06.2022
Lvl 2 - O Levels
Pakistan Int. School English Section (PISES)
09.2019 - 11.2021
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