Summary
Overview
Work History
Education
Skills
sections.external_links.name
Accomplishments
Languages
Personal Information
Projects
Affiliations
Timeline
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Uzair M. Javed

Reading

Summary

A highly skilled professional with expertise in computer-aided design software, embedded systems programming, and maintenance of electronic equipment. Demonstrates a strong customer service mindset and client-focused approach, complemented by effective verbal articulation and resilience to stressful situations. Proficient in Microsoft suite and email administration, with a proven track record in problem-solving, diagnostic reasoning, and sales expertise. Committed to leveraging product knowledge to enhance client satisfaction and drive business success.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Graduate Repair Technician

Ergea UK & Ireland
Reading, West Berkshire
10.2023 - Current
  • Developed innovative solutions for common electronics faults, improving overall device reliability.
  • Replaced defective electronic components swiftly ensuring minimal downtime.
  • Maintained detailed records of all repairs and parts replacements for future reference.
  • Enhanced safety protocols by adhering to strict industry regulations during all operations.
  • Conducted product testing to increase quality assurance.

Crew Trainer

Fortress Operations (McDonalds)
Reading, West Berkshire
05.2022 - Current
  • Served food and beverages efficiently to provide seamless service experience for guests.
  • Handled customer complaints professionally, ensuring their satisfaction at all times.
  • Maintained stock levels with regular inventory checks.
  • Ensured cleanliness in the dining area, contributing to a pleasant dining environment.

Customer Care Coordinator

Ergea UK & Ireland
Reading, West Berkshire
12.2022 - 10.2023
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Contributed towards achieving store targets whilst ensuring adherence to service standards.
  • Offered technical support, leading to enhanced user experience.
  • Provided top-notch support for increased customer satisfaction.

International sales executive

Decent Furnishers Pvt. Ltd
Reading
12.2020 - 03.2022
  • Regularly attended international trade shows, strengthening networking and lead generation capabilities.
  • Prepared detailed reports on market conditions; provided valuable insights that shaped strategic planning.
  • Established new business connections whilst travelling to multiple cities for corporate meetings and events.
  • Led contract discussions with international clients, securing favorable terms for the company.
  • Fostered a positive team environment to drive collective success in sales targets.
  • Resolved customer complaints promptly, ensuring customer satisfaction.

Education

Msc - Electrical and Computer Engineering

Antalya Bilim University
Antalya
10.2018 - 10.2020

Bachelors - Software Engineering

Foundation University
09.2014 - 06.2018

Skills

  • Computer-Aided design software utilisation
  • Customer service mindset
  • Embedded systems programming
  • Maintenance of electronic equipment
  • Diagnostic reasoning
  • Microsoft suite expertise
  • Resilience to stressful situations
  • Effective verbal articulation
  • Email administration
  • Client-Focused approach
  • Problem-solving
  • Product knowledge
  • Sales expertise

Accomplishments

  • Table tennis Champion, 09/01/15 - 05/31/18, Foundation University and Rawalpindi division champion.
  • Table Tennis Champion, 11/01/18 - 11/30/20, Antalya Bilim University Champion and Antalya city champion.
  • E-Gaming Fifa 2021 Champion, Islamabad City Championship

Languages

English
Urdu

Personal Information

Title: Software Developer

Projects

1: Breast Cancer Classification using deep neural networks, 09/01/19, 07/31/20, Final year project for master's degree. Detected cancer and cancer cells and carried out classification of malignant and benign tumors. Carried out enormous results using deep neural and deep learning algorithms. Improved accuracy of results by modifying different algorithms. 

Affiliations

  • Table Tennis
  • Coding
  • Book reading

Timeline

Graduate Repair Technician

Ergea UK & Ireland
10.2023 - Current

Customer Care Coordinator

Ergea UK & Ireland
12.2022 - 10.2023

Crew Trainer

Fortress Operations (McDonalds)
05.2022 - Current

International sales executive

Decent Furnishers Pvt. Ltd
12.2020 - 03.2022

Msc - Electrical and Computer Engineering

Antalya Bilim University
10.2018 - 10.2020

Bachelors - Software Engineering

Foundation University
09.2014 - 06.2018

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Uzair M. Javed