Muhammad Usman Yousaf
London,City of London
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines. I have 15-year experience in retail. I am looking to join a company that values its employees and with whom I can build a great career. I am a responsible and enthusiastic individual with a strong personality. Have a proven work history which proves my management skills and teamwork and development in business. Highly motivated and dedicated to improving operational efficiency, management, effective leadership and achieving operational goals.
Overview
19
19
years of professional experience
Work History
Stock Control Manager
Tesco Extra
Rainham, Havering
08.2022 - 02.2023
- Ensured up to date stock on shop floor as well as ware house to achieve best KPI's targets.
- Controlled best before dates to properly utilise stock.
- Analysed inventory processes and implemented strategic improvements.
- Updated inventory management systems to improve product availability data.
- Maintained neat and clean store areas in line with health and safety policies.
- Completed 2 stock counts each day, ensuring complete accuracy.
Director
Regal Investments Ltd
London, City of London
03.2017 - 11.2021
- Self Employed alongside two more directors, Mainly worked as a property broker helping international investors to invest in the UK, Main focus on Buying and Selling properties in the UK, UAE (Dubai) and Pakistan.
- Worked very closely with international and national property developers, trying to bring more and more investment by selling UK-based property projects.
- Worked with an international property developer to sell property projects in the UK market.
- Created clear company mission and vision statements, improving staff focus and motivation.
- Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
- Put in place precise controls for financial administration and business management.
- Created and led thriving business culture focused on performance.
- Established strong rapport with stakeholders to enhance business credibility.
- Allocated resources to teams and projects based on need, performance and availability.
Non-Profit Fundraiser
Light 4 Light Charity UK
City of London, City of London
03.2017 - 05.2020
- Part-Time Role, Oversaw day-to-day charity operations, Events, Donations, Marketing and PR, Logistics, and HR.
- Planned, developed and implemented robust PR strategies to manage brand reputation.
- Helped create messaging for fundraising events to generate over 1 million in revenue.
- Delivered charity events to maximise donations.
- Updated website and social media channels with fundraising campaign content.
- Buying hospital and school equipments for the third World countries such as Africa and Pakistan.
- Including travel to different countries to source logistics and equipments for the need to Hospitals and School.
Retail Store Manager
Lidl
Ilford, Redbridge
09.2015 - 01.2017
- Led and managed thriving team of 20 for 2 years.
- Maintained KPI's.
- Consistently achieved 90% sales growth.
- Created professional development opportunities for team.
- Increased customer sales conversions through strategic staff performance incentives.
- Recruited and coached high-achieving retail staff to regularly build on monthly sales successes.
- Closely monitored stock levels, effectively managing inventories.
- Ensured timely opening and closing of store 7 days a week.
- Developed exceptional levels of customer care through targeted training and rigorous staff recruitment processes.
Retail Store Manager
Tesco Express
City of London, City of London
09.2011 - 02.2015
- Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
- Completed opening and closing procedures each day.
- Developed exceptional levels of customer care through targeted training and rigorous staff recruitment processes.
- One of the busiest retailers in central London.
- I always ensure all procedures are followed, and routines and systems for my store are completed accurately and at the right time.
- I plan all seasonal, trade driving and promotional activities to achieve maximum sales.
- I coach & train my team to maintain good store standards.
- I was responsible to manage a staff of 50 on a rota basis, sales, service and replenishment, handling budget and customer service.
- I was managing the staff of 20 on daily basis and £5million in sales turnover a year.
- Focus on business growth, working towards best KPIs.
Communication Manager (Internal Communication)
Total Security Services
Chingford, Waltham Forest
06.2008 - 10.2011
- I was a team leader, worked as an Operational CONTROLLER, and became a manager for the busiest control room in the business.
- I have a staff of more than 20 controllers to supervision, working with an entire professional control room team along with HR and accounts; my primary duties were to manage areas, organised and control security, drivers, and Nationwide call centre for different security operations at different levels of business, retail and static according to customers need.
- Boosted company efficiency through strategic technology upgrades and process improvements.
- Dealing with more than 2000 employees on a daily basis as well as more than 1000 retail and static site customers. Our primary customers were national and international airports, Tesco, Waitrose, Boots, Asda, and other mobile services and blue-chip customers.
- Visit the sites for KPI along with the area manager, meet customers for business development and as well as care of present business.
Broker Assistant
Lehman Brothers (Investment banking company)
Canary Wharf, Tower Hamlets
03.2005 - 09.2008
- Issued payments to fulfil contract requirements and complete transactions.
- Conducted market research to benchmark performance against competitors.
- Organised financial documentation and statements with detailed and accurate information about transactions.
- Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
- Completed accurate transactions following internal standards, industry best practices, and applicable regulations.
- Read and correctly interpret documentation to understand key details and make accurate judgments about data.
- Used spreadsheet software to compile and analyse financial data.
- Achieved sales and stock turn targets by placing orders within supplier lead times.
- Set up and managed trading administration systems to guarantee product availability and delivery.
Bank Cashier
NatWest Bank
Walthamstow, Waltham Forest
12.2003 - 01.2005
- Part-Time Job as cashier, dealing daily primarily with deposit and cash-out routines.
- Reduced customer wait times through optimised checkout processes.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Minimised long register queues by completing sales transactions quickly and accurately.
- Recommended bank products and services to current and prospective customers.
Education
Bachelor of Law - LLB
Birkbeck, University of London
London 09.2019 -
Bachelor of Business Administration - Business
Leicester College Of Technology
City of London 11.2003 - 10/2007
Skills
- Legal Skills, File Handler
- Customer relations
- Performance tracking
- Sales & Marketing
- Retail Store Manager
- Team leader, HR, and Management
- Security Area Manager & Security Operations
- Marketing, PR and Fund Raise Management
- IT skills (advanced user of Word, Excel and PowerPoint)
Hobbies
- Reading Books
- Playing Football, Gym and Music.
Languages
English
Fluent
Urdu
Native
Hindi
Native
Punjabi
Native
Additional Information
- I always work for myself after my work hours to make more experience and money, such as working around letting and selling properties in the UK and Globally, such as Dubai, Pakistan and Turkey.
-Good experience and understanding of stocks and shares.
- Good experience and understanding of buying and selling Crypto and NFTs.
- Volunteer work for the local community and many council projects for the community, such as food banks, events and sports.
- Volunteer helped charities organise events, manage fundraisers, and support work.
- Member of civil societies and UN human rights and UNICEF.
Timeline
Stock Control Manager
Tesco Extra
08.2022 - 02.2023
Bachelor of Law - LLB
Birkbeck, University of London
09.2019 -
Director
Regal Investments Ltd
03.2017 - 11.2021
Non-Profit Fundraiser
Light 4 Light Charity UK
03.2017 - 05.2020
Retail Store Manager
Lidl
09.2015 - 01.2017
Retail Store Manager
Tesco Express
09.2011 - 02.2015
Communication Manager (Internal Communication)
Total Security Services
06.2008 - 10.2011
Broker Assistant
Lehman Brothers (Investment banking company)
03.2005 - 09.2008
Bank Cashier
NatWest Bank
12.2003 - 01.2005
Bachelor of Business Administration - Business
Leicester College Of Technology
11.2003 - 10/2007
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