Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Muhammad Usman Kiani

Birmingham,West Midlands

Summary

Dedicated professional with expertise in order taking, menu knowledge, and managing customer queues with politeness and efficiency. Skilled in multitasking within fast-paced environments, adapting to diverse customer preferences, and maintaining patience when handling challenging situations. Known for a friendly and polite demeanour, fostering positive customer experiences while ensuring seamless service delivery.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Restaurant waiter

The Distillery
Birmingham, West Midlands
07.2024 - 09.2025
  • Enhanced customer dining experience by providing top-notch service.
  • Collaborated with kitchen staff for seamless order delivery.
  • Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.

Grill cook

Pepe's Piri Piri
Birmingham, West Midlands
03.2024 - 06.2024
  • Assisted in inventory management to ensure availability of grilling supplies.
  • Handled kitchen equipment safely reducing workplace accidents.
  • Seasoned and marinated foods for enhanced flavour profiles.
  • Ensured cleanliness of the grill area, promoting a hygienic work environment.

Education

Master of Business Administration - Marketing

Ulster University
Birmingham
01.2024 - 01.2025

Master of Business Administration - Marketing

Bahria University
Islamabad
02.2021 - 06.2022

Bachelor of Business Administration - Marketing

National University Of Modern Languages
Islamabad
09.2017 - 06.2021

Skills

  • Order taking
  • Menu knowledge
  • Patience with difficult customers
  • Multitasking in fast-paced environments
  • Adapting to customer preferences
  • Managing customer queues politely
  • Friendly and polite

Affiliations

  • Swimming, Playing Cricket

Certification

Level 3 Award In Emergency First Aid At Work

Action Counters Terrorism

Certificate In Entrepreneurship Food Stall Week

Languages

English
Upper intermediate
Urdu
Native
Punjabi
Native

References

References available upon request.

Timeline

Restaurant waiter

The Distillery
07.2024 - 09.2025

Grill cook

Pepe's Piri Piri
03.2024 - 06.2024

Master of Business Administration - Marketing

Ulster University
01.2024 - 01.2025

Master of Business Administration - Marketing

Bahria University
02.2021 - 06.2022

Bachelor of Business Administration - Marketing

National University Of Modern Languages
09.2017 - 06.2021

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Muhammad Usman Kiani