Muhammad Usman Iftikhar
Hudderfield
Summary
Experienced Production Supervisor with over 13 years of combined experience across food manufacturing and the FMCG sector. Currently employed at 2 Sisters Food Group, supervising production line operations in a fast-paced manufacturing environment while ensuring production targets, quality standards, food safety, and Health & Safety requirements are consistently achieved.
Skilled in leading and motivating production teams, monitoring KPIs, improving productivity, and maintaining compliance with Good Manufacturing Practice (GMP), HACCP, Safe Systems of Work (SSOW), and Standard Operating Procedures (SOPs). Experienced in supporting staff training, conducting performance monitoring, implementing corrective actions, and promoting a strong culture of continuous improvement, teamwork, and operational excellence.
Previously gained over 10 years of Sales and Marketing experience within the FMCG industry, specialising in Oil & Ghee, Dairy, and Snacks. Proven success in business development, channel management, customer relationship management, achieving sales targets, and leading high-performing teams across both urban and rural markets. A results-driven professional with excellent leadership, communication, organisational, and problem-solving skills, committed to delivering safe, efficient, and high-quality operations while contributing to business growth.
Overview
4
4
Languages
18
18
years of professional experience
Work History
Production Supervisor
2 Sister food Group
Newport
01.2026 - 09.2026
- Supervised daily production activities, monitored employee performance, and addressed inefficiencies to optimise workflow.
- Led a line team, fostering a motivating environment to enhance productivity and performance.
- Planned and communicated daily manufacturing tasks and targets.
- Oversee product quality and food safety, adhering to specifications and good manufacturing practices.
- Monitored compliance with health and safety regulations, implementing corrective actions after audits and incidents to maintain a safe work environment.
- Support training on Safe Systems of Work (SSOW) and Standard Operating Procedures (SOPs).
- Documented daily production equipment performance, including parts produced, downtime minutes, and quality concerns to inform process improvements.
- Communicated key achievements to stakeholders to drive strategic decision-making.
Production Operator
Major recruitment (Muller Tech)
Newport
07.2025 - 01.2026
- Operate machinery as instructed by setter/ shift leader, including training of new operators carrying out their duties.
- Inspect products for defects and take appropriate action as stated in the working instructions.
- Monitor quality of inspector/ packer and correct any issues as necessary.
- Trim product for sprue/ runner and/ or flash as instructed.
- Assemble product as instructed in working instructions.
- Pack product as per packing specification.
- Label product boxes to the correct specification.
- Stack product boxes on the appropriate pallet, ensuring the product is not mixed.
- Complete documents required to report production information, scrap etc. Highlight any problems to the setter
Production Supervisor
2 Sister food Group
Newport
01.2023 - 07.2025
- Supervised daily production activities, monitored employee performance, and addressed inefficiencies to optimise workflow.
- Led a line team, fostering a motivating environment to enhance productivity and performance.
- Planned and communicated daily manufacturing tasks and targets.
- Oversee product quality and food safety, adhering to specifications and good manufacturing practices.
- Monitored compliance with health and safety regulations, implementing corrective actions after audits and incidents to maintain a safe work environment.
- Support training on Safe Systems of Work (SSOW) and Standard Operating Procedures (SOPs).
- Documented daily production equipment performance, including parts produced, downtime minutes, and quality concerns to inform process improvements.
- Communicated key achievements to stakeholders to drive strategic decision-making.
Sales Executive
Dalda Foods Ltd
Islamabad, Pakistan
03.2019 - 10.2022
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Managed customer relationships using consultative sales techniques, achieving individual sales goals and fostering long-term client loyalty.
- Managed a team of 4 TSOs and 11 DSRs, driving monthly sales of 200 million PKR and 600 tons.
- Supervised sales area of Islamabad and Rawalpindi, enhancing market penetration strategies to increase sales effectiveness.
- Initiated training programmes to enhance team capabilities, leading to improved sales performance.
- Conducted performance reviews, delivering targeted feedback that improved team efficiency and sales outcomes.
- Analysed and monitored KPIs, ensuring effective wholesale activation and call productivity.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
Acting Area Sales Manager
Dalda Foods Ltd
Islamabad, Pakistan
08.2015 - 03.2019
- Developed and implemented Annual Operating Plan, aligning team objectives with company goals to drive sales growth.
- Led a team of 2 TSOs and 12 DSRs, consistently achieving monthly volume targets.
- Managed trade budgets to maximise sales and minimise expenses, ensuring optimal resource allocation.
- Enhanced distributor capabilities through targeted training and performance monitoring, leading to improved sales effectiveness.
- Streamlined processes to improve efficiency in the implementation of sales software.
Senior Territory Milk Manager
Haleeb Foods Ltd
Minchinabad, Pakistan
10.2014 - 07.2015
- Spearheaded business development initiatives, uncovering growth opportunities in the dairy sector that aligned with organisational goals.
- Directed operations management for dairy and livestock services, improving supply chain effectiveness through strategic oversight.
- Negotiated procurement deals to secure cost-effective solutions while upholding quality standards.
- Oversaw health, safety, and environmental practices, maintaining compliance with industry regulations.
Territory Sales Manager
Haleeb Foods Ltd
Islamabad, Pakistan
07.2013 - 09.2014
- Managed monthly sales volume of 27 million PKR across 7 distributors, ensuring operational alignment and performance.
- Developed and executed a Permanent Journey Plan to optimise sales routes and increase productivity.
- Set individual sales targets for team members, motivating them to achieve and exceed these goals.
- Facilitated distributor training programmes that enhanced sales techniques and operational efficiency among team members.
- Monitored competitor activity within territory, adjusting strategies to sustain competitive advantage and market presence.
- Analysed market trends to identify opportunities for growth and increased market share.
- Conducted screenings and hiring of Order Bookers to strengthen the sales team.
- Analysed market trends to identify opportunities for growth and increased market share.
Chiller Supervisor
Nestle Pakistan
Islamabad, Pakistan
02.2012 - 07.2013
- Maintained data on chillers in Islamabad and Rawalpindi markets to enhance operational efficiency.
- Implemented monitoring systems to track performance metrics, leading to improved service delivery.
- Coordinated with management to resolve chiller complaints, ensuring timely and effective solutions.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
Merchandiser
Nestle Pakistan
Islamabad, Pakistan
04.2010 - 06.2012
- Coordinated merchandising activities to optimise product placement and enhance visibility in stores.
- Established strong relationships with retail partners, facilitating collaborative promotional initiatives.
- Collected market intelligence and provided weekly updates to sales team, informing strategic decision-making.
Internship
Askari Bank
07.2008 - 08.2008
- Gained hands-on experience across various bank departments, enhancing ability to manage multiple tasks effectively.
- Assisted in back-end operations, streamlining workflow and optimising service delivery.
- Contributed insights and recommendations in team meetings, supporting process improvement initiatives.
Education
MBA Executive -
Allama Iqbal Open University
PakistanB.Com -
Islamia College of Commerce
Toba Tek Singh, PakistanI.Com -
Islamia College of Commerce
Toba Tek Singh, PakistanSkills
- Production scheduling
- Quality assurance
- Manufacturing strategy
- Production efficiency
- Compliance management
- Performance monitoring
- Production metrics
- Supply chain management
- Workflow improvement
- Employee training
- Time Management
- Problem resolution
- Risk assessment
- Customer relationship management
- Team leadership
- Leadership
- Written & Verbal Communication
- Relationship Building
Languages
English
Upper Intermediate
B2
Urdu
Proficient
C2
Hindi
Upper Intermediate
B2
Punjabi
Proficient
C2
Personal Information
Hobbies: Learning skills, Outdoor Activities, Book Reading
Timeline
Production Supervisor
2 Sister food Group
01.2026 - 09.2026
Production Operator
Major recruitment (Muller Tech)
07.2025 - 01.2026
Production Supervisor
2 Sister food Group
01.2023 - 07.2025
Sales Executive
Dalda Foods Ltd
03.2019 - 10.2022
Acting Area Sales Manager
Dalda Foods Ltd
08.2015 - 03.2019
Senior Territory Milk Manager
Haleeb Foods Ltd
10.2014 - 07.2015
Territory Sales Manager
Haleeb Foods Ltd
07.2013 - 09.2014
Chiller Supervisor
Nestle Pakistan
02.2012 - 07.2013
Merchandiser
Nestle Pakistan
04.2010 - 06.2012
Internship
Askari Bank
07.2008 - 08.2008
MBA Executive -
Allama Iqbal Open University
B.Com -
Islamia College of Commerce
I.Com -
Islamia College of Commerce