Summary
Overview
Work history
Education
Skills
Timeline
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Muhammad Usama Rasheed

Muhammad Usama Rasheed

London,DAGENHAM

Summary

Detailed sales worker with strong background in e-commerce sales. Promptly addresses product and service questions and explains pricing structures to drive sales. Astute online seller motivated to increase revenue through catered promotions and strategic sales techniques. Builds rapport with online audiences and buyers to support continuous sales. Entrepreneurial-minded student with superior record of success in e-commerce environments. Manages sales, billing and shipping to support prompt and quality-focused service. Driven Online Seller skilled in product photography and promotion. Utilises diverse social media platforms to drive sales and promote products and services. Excellent financial management abilities with superior record of upselling. Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance. Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

3
3
years of professional experience
9
9
years of post-secondary education

Work history

Amazon FBA seller

Owens Group
London, DAGENHAM
02.2022 - Current
  • Researched courier and shipping rates to consistently offer the most favorable pricing.
  • Managed customer product and service queries, resolving effectively and efficiently.
  • Partnered with brands and influencers to build highly favorable promotional campaigns and collaborations.
  • Researched courier and shipping rates to consistently offer the most favorable pricing.
  • Prepared outgoing shipments, verifying correct labeling to minimize errors.
  • Partnered with brands and influencers to build highly favorable promotional campaigns and collaborations.
  • Searched online listings to compare competitor pricing and availability of niche products.
  • Processed product returns, ensuring items were clean and resaleable.
  • Applied various sales techniques to steadily expand customer bases.
  • Manipulated product images to best reflect the actual condition, color, and relevant details.
  • Partnered with brands and influencers to build highly favorable promotional campaigns and collaborations.
  • Partnered with brands and influencers to build highly favourable promotional campaigns and collaborations.
  • Verified customer payments prior to preparing products for shipment.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Prepared outgoing shipments, verifying correct labelling to minimise errors.
  • Researched courier and shipping rates to consistently offer most favourable pricing.
  • Achieved eBay top-rated seller status with consistently thorough and accurate product listings.
  • Monitored listing views and likes to send promotional discounts to interested consumers.
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Developed and optimised Etsy online storefront to sell handmade goods.
  • Evaluated ROI to forecast and adjust budget and expenditures.
  • Manipulated product images to best reflect actual condition, color and relevant details.
  • Achieved consistently positive customer feedback for fast shipping, fair prices and excellent customer service.
  • Addressed incoming enquiries related to product details, shipping and return policies.
  • Studied social media platform trends and algorithms to increase brand exposure.
  • Addressed incoming inquiries related to product details, shipping, and return policies.
  • Prepared outgoing shipments, verifying correct labeling to minimize errors.
  • Promoted product listings on social media, using IG reels to achieve higher exposure.
  • Photographed products using industry best practices for lighting and product positioning.

IT expert

OfficeTeam
London, DAGENHAM
02.2021 - 11.2023
  • I worked in our organization K. Automation as an IT Expert in the Control Services Department from Feb 2021 to Nov 2023.
  • I have an extensive knowledge of Information Technology and Programming.
  • I am well equipped with knowledge of IT gadget installation and maintenance.
  • Provided remote desktop support to [Number]+ users, efficiently resolving issues to minimise downtime.
  • Conducted IT onboarding of new starters and IT off-boarding of leavers.

Education

Bachelor of Computer Science - Computer Science

The University of Faisalabad
Pakistan
10.2017 - 07.2021

Advanced-level General Certificates of Education - Advanced-level General Certificates of Education in Computer Science

BRIGHT FUTURE ACADEMY
Pakistan
04.2014 - 10.2017

General Certificate of Secondary Education - Secondary Education in Computer Science

RISING MODEL HIGH SCHOOL
Pakistan
03.2012 - 03.2014

Skills

  • Pricing strategy
  • Shopify
  • Product marketing and advertising
  • Sales recording
  • Accurate inventory management
  • Payment processing
  • Packing and shipping
  • Merchandise shipping procedures
  • Customer invoicing
  • Description writing
  • Wholesale marketing
  • Brand building
  • Brand recall
  • Just In Time stock control
  • Budget supervision
  • Relationship management

Timeline

Amazon FBA seller

Owens Group
02.2022 - Current

IT expert

OfficeTeam
02.2021 - 11.2023

Bachelor of Computer Science - Computer Science

The University of Faisalabad
10.2017 - 07.2021

Advanced-level General Certificates of Education - Advanced-level General Certificates of Education in Computer Science

BRIGHT FUTURE ACADEMY
04.2014 - 10.2017

General Certificate of Secondary Education - Secondary Education in Computer Science

RISING MODEL HIGH SCHOOL
03.2012 - 03.2014
Muhammad Usama Rasheed