Muhammad Umer Shabbir

1. Product Research and Sourcing

Conduct in-depth research to identify profitable wholesale products that meet Amazon's recommendations.
Properly Analyze market trends with the help of tools like Keepa, Jungle Scout & Helium 10, & previous 3 months' sales history to identify which products have the potential to survive in the market with a minimum 25% ROI.
2. Supplier Management
In touch with suppliers to ensure timely order fulfillment and stock replenishment & Maintain long-term supplier relationships for product sourcing.
Must be up-to-date with all (invoices, Letters of Authorizations).
3. Inventory Management
Daily check Inventory level to avoid stockouts or overstock situations with the help of Amazon's tools & track Inventory performance.
4. Listing Creation
Create new product listings on daily basis with accurate selling prices & Fulfillment methods.Right now I have successfully created 100+ listings on Osgec LLC.
5. Pricing and Profit Margin Analysis
Check our competitors' prices daily & set prices accordingly, must ensure profitability by calculating and managing fees (Amazon FBA fees, shipping fees) and profit margins.
6. Customer Service and Account Health Monitoring
Quick response to customer inquiries, complaints & feedback to main Positive impressions.
I have maintained excellent 230+ positive Feedback with 585+ account health on Osgec LLC.
7. Performance Analysis and Reporting
Track key performance indicators (KPIs), such as sales velocity, profit margins, and customer return rates with the help of Amazon date range reports on monthly basis.

Updated client correspondence files and noted additions in thefile index.

• Product Listing Management: Add products & optimize to maximize visibility and sales.
• Inventory Management: Track and manage stock levels to prevent overselling and stockouts.
• Customer Service: Respond to customer inquiries, resolve complaints, and handle returns efficiently.
• Sales Performance Monitoring: Analyze sales trends, pricing strategies, and competitor listings to boost profitability.
• Order Fulfillment: Ensure orders are processed, shipped, and delivered on time.
• Account Health Monitoring: Maintain seller metrics, feedback, and resolve any policy violations or disputes with eBay.
• Marketing and Promotions: Manage eBay promotional campaigns, discounts, and use eBay’s advertising tools to drive traffic.

• Lead generation, Medical and Final Expenses campaigns, Collect data from customers on calls & Move forward to our License agent for further details.