MUHAMMAD UMAR JAMIL HASHMI
Rotherham,Pakistan
Summary
Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.
Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Support Worker
AmBience Healthcare
Rotherham, United Kingdom
09.2023 - Current
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Completed housekeeping tasks resulting in clean, safe home environment.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Currently working as an activity coordinator
- Administered medication according to schedule, promoting optimal health outcomes.
- Prepared nutritious meals that met special dietary needs of clients.
- Monitored and documented client behaviors, activities and development, aiding appropriate care plan management.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Helped achieve patient independence through guided tasks and activities.
- Supported daily living skills training which increased client self-sufficiency.
- Helped service users to gain ability to function independently in society.
- Administered medication with rigorous planning and recordkeeping.
- Assisted with mobility issues enabling easier movement around the home.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Assisted service users to obtain and access community resources.
- Participated in regular team meetings, enhancing quality of care provided.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
CCRS officer
Scotmann Pharmaceuticals
Islamabad, Pakistan
12.2022 - 06.2023
- Worked here in the HR Department as a CCRS officer
- Managed the online systems and software such as ICRM and SAS
Junior Manager
Intergain International
Islamabad
01.2019 - 12.2020
- Worked as a Junior Manager for this company
- It was related to purchasing of valves, shafts and other parts from suppliers and selling them to the government corporations after winning a tender
- I was also responsible for record keeping and accounts management
Part-time Employee
Pizza Hut
Loughborough, UK
01.2018 - 12.2018
- Worked as a part time employee here alongside my post-grad degree
- My job was customer dealing and was the cashier
- This job helped me develop my communication skills and customer dealing
Accounts Management Intern
Zia Steel Mills
Islamabad
09.2016 - 08.2017
- My first practical experience, it was regarding accounts management of the business
Volunteer
British Council
Islamabad
01.2017
- Voluntarily worked for one day for education expo organized by British council in Pakistan
- I was part of the on-field management, and my duty was to interact with the students to guide and facilitate them in the registration process and university stalls
Assistant to Accounts Manager
EFU Life Insurance
Islamabad
07.2016 - 08.2016
- Worked as an assistant to accounts manager and learned to run the business transactions such as managing claims etc
- Through the oracle software
Community Worker
The Nest
Islamabad
01.2013
- 40 hours community work in an NGO which was about educating and giving a better lifestyle to the orphanage children
- My job was to spend time with the children and enhance their learning capabilities by helping them
Education
M.Sc. - International Management
Loughborough University
Loughborough, Leicestershire 01.2017 - 01.2018
Bachelors of Business Administration - Management, Marketing and Finance
Bahria University
Islamabad, Pakistan 09.2013 - 01.2017
Skills
- Microsoft Office
- Communication Skills
- Decision Making
- Time Management
- Multi-language proficiency
- Communication skills
- Personal care assistance
- Medication Administration
- Documentation management
Custom
- Physical activities (cricket, badminton, gym)
- Traveling and socializing with people
Certification
I have all required certifications needed in healthcare sector. I have done over 85 certifications on Grey Matters Learning related to Care Certificate, ADHD, Dementia, Medication, Epilepsy Awareness, fire and safety and many more. I can provide the certificates if needed.
Timeline
Support Worker
AmBience Healthcare
09.2023 - Current
CCRS officer
Scotmann Pharmaceuticals
12.2022 - 06.2023
Junior Manager
Intergain International
01.2019 - 12.2020
Part-time Employee
Pizza Hut
01.2018 - 12.2018
Volunteer
British Council
01.2017
M.Sc. - International Management
Loughborough University
01.2017 - 01.2018
Accounts Management Intern
Zia Steel Mills
09.2016 - 08.2017
Assistant to Accounts Manager
EFU Life Insurance
07.2016 - 08.2016
Bachelors of Business Administration - Management, Marketing and Finance
Bahria University
09.2013 - 01.2017
Community Worker
The Nest
01.2013
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