Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
References
Timeline
Generic
Muhammad Umair Sajjad

Muhammad Umair Sajjad

Birmingham,West Midlands

Summary

The confident control Incidence Response Center operator, with strong foundation in problem-solving and communication skills at Mite Salisbury's. Possesses thorough understanding of monitoring CCTV and quick decision-making abilities. Working effectively under pressure, solving problems promptly and responsibly.

Experienced and skilled in identifying opportunities for business growth through improved marketing campaigns . Proactive and flexible for adaptive support across diverse campaigns, consistently achieving client objectives.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Incidence Response Center Operator

Mitie Security Services
Coventry, West Middlands
10.2024 - Current
  • Monitored CCTV screens for suspicious behaviour.
  • Managed incident response operations to ensure quick resolution of security breaches.
  • Conducted thorough investigations into security incidents, ensuring proper documentation.
  • Enhanced data security by performing regular system checks and updates.
  • Coordinated with IT teams for efficient handling of cyber threats.

Security officer (Store Detective)

Total Security Services
Birmingham
02.2023 - Current
  • Worked as Security officer at Tesco, Boots and Morrisons.
  • Worked as Store Detective at Primark.
  • Patrolled facilities to prevent crime and unruly behaviour.
  • Worked in security control room to continuously monitor CCTV feeds.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.

Marketing Manager

Lionzy International
Sialkot, Punjab, Pakistan
11.2020 - 09.2022
  • Developed marketing strategies for effective brand positioning.
  • Led team to drive customer engagement and loyalty.
  • Coordinated with sales department for enhanced lead generation.
  • Managed social media campaigns to increase online presence.

Car sales executive

Al Makkah Mottors
Sialkot, Punjab, Pakistan
03.2019 - 10.2020
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Boosted sales revenue through aggressive and targeted marketing strategies.

Education

ICS Intermediate in Computer Science - Computer Science

Punjab College
01.2014 - 12.2015

BS Software Engineering - Computer Science

University of Gujrat
09.2016 - 10.2020

Master of Science - Marketing

St Mary's University Twickenham
09.2022 - 09.2023

Skills

  • IRC operator
  • Control room operator
  • CCTV operator
  • Incident reports
  • Crime prevention
  • Security Management
  • Crime prevention
  • Leadership
  • Customer Service
  • Emergency response coordination
  • Criminal law knowledge
  • Decision-Making under stress
  • Emergency response coordination
  • Marketing
  • Marketing techniques
  • Proficient in MS Word, Excel, Outlook


Languages

English
urdu

Affiliations

  • Workout
  • Travelling

Certification

SIA Door Supervisor

CCTV

References

References available upon request.

Timeline

Incidence Response Center Operator

Mitie Security Services
10.2024 - Current

Security officer (Store Detective)

Total Security Services
02.2023 - Current

Master of Science - Marketing

St Mary's University Twickenham
09.2022 - 09.2023

Marketing Manager

Lionzy International
11.2020 - 09.2022

Car sales executive

Al Makkah Mottors
03.2019 - 10.2020

BS Software Engineering - Computer Science

University of Gujrat
09.2016 - 10.2020

ICS Intermediate in Computer Science - Computer Science

Punjab College
01.2014 - 12.2015

Similar Profiles

CREATE PROFILE
Muhammad Umair Sajjad