Muhammad Tariqul Islam

Motivated and adaptable professional with over 4 years of combined experience in hospitality and administrative roles. Proven leadership as a Branch Manager with strengths in team training, operational oversight, and performance optimization. Multi-talented Content Writer able to research, write and edit wide range of content. Capable of working with little oversight to write interesting, clean and clear copy. Seeking growth-oriented position with a progressive organisation.

• Soft Skills
• Training: 1 Communication Skills: Public Speaking, Active Listening, Presentation Skills. Workshop:1 Mastering Public Speaking Emotional Intelligence in the Workplace Customer Service & Support
• Training: 2 Customer Service Excellence: Handling difficult customers, empathy in customer service.
• Workshop: 2 Improving Customer Experience