Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Muhammad Taha Ali  Siddiqui

Muhammad Taha Ali Siddiqui

Marketing Executive
Preston,Lancashire

Summary

A versatile marketing and customer service professional with an MBA (Distinction) and a BA in Business Management (Marketing). Proven expertise in digital marketing, campaign management, and delivering exceptional customer experiences. Skilled in using tools like Google Analytics, Meta Business Suite, and Canva to create impactful marketing strategies. Experienced in engaging diverse audiences, resolving customer concerns, and driving brand awareness through effective communication and collaboration. Recognized for strong performance and a proactive approach to achieving business goals.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Junior Marketing Executive

Espanshe
02.2024 - 08.2024
  • Developed and executed marketing campaigns.
    Managed social media, creating content and ads to boost
    engagement.
  • Conducted market research to identify trends and customer
    needs.
  • Optimized campaigns through data analysis and tracking.
    Used Google Analytics and Meta Business Suite to analyze
    performance.
  • Used Google Analytics and Meta Business Suite to analyze
    performance.

Student Ambassador

University Of Central Lancashire
Preston
11.2022 - 01.2024
  • Interact with university and prospective students and parents during tours and student visit days, answering questions and providing valuable insights.
  • Mentor students to enhance their satisfaction and facilitate their engagement in campus life.
  • Lead campus tours for prospective students, showcasing the university's facilities and highlighting its unique features.
  • Aid in recruitment efforts by assisting potential students in understanding the admissions process.

Customer Service Representative

TransCore L.P (RTA - Salik Dept)
Dubai
02.2021 - 09.2022
  • Responsibilities include making decisions on Violation disputes, fixing customer data from back end using Web portal, interacting with customers over the phone, and assisting walk-in customers.
  • Maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Representative

MEA Resource Solutions (RTA - Salik Dept)
Dubai
07.2018 - 02.2021

Analyzing and resolving customer disputes related to Salik Violations.

Education

MBA - With Professional Placement

University of Central Lancashire
Preston, UK
09.2022 - 09.2024

Bachelor of Arts (Hons) - Business Management (Marketing)

Middlesex University
Dubai, UAE
09.2014 - 06.2017

Degree Entry Program - School of Management And Languages

Heriot Watt University
Dubai, UAE
09.2011 - 06.2012

IGCSE O-levels - Business Studies

City School International
Dubai, UAE
09.2008 - 06.2011

Skills

Computer proficiency

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Timeline

Junior Marketing Executive

Espanshe
02.2024 - 08.2024

Student Ambassador

University Of Central Lancashire
11.2022 - 01.2024

MBA - With Professional Placement

University of Central Lancashire
09.2022 - 09.2024

Customer Service Representative

TransCore L.P (RTA - Salik Dept)
02.2021 - 09.2022

Customer Service Representative

MEA Resource Solutions (RTA - Salik Dept)
07.2018 - 02.2021

Bachelor of Arts (Hons) - Business Management (Marketing)

Middlesex University
09.2014 - 06.2017

Degree Entry Program - School of Management And Languages

Heriot Watt University
09.2011 - 06.2012

IGCSE O-levels - Business Studies

City School International
09.2008 - 06.2011
Muhammad Taha Ali SiddiquiMarketing Executive