Summary
Overview
Work History
Education
Skills
Workshops and Certifications
Languages
References
Timeline
BusinessAnalyst
Muhammad Shoaib Umer

Muhammad Shoaib Umer

Oldham,England

Summary

Well-qualified healthcare professional with 8 years of training to safely support patients and assist clinical team member and posses excellent relationship-building, prioritization and time management skills. Talent in administrative oversight, recruitment processes and customer service improvements. Consistently works to attract new business opportunities.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

University lecturer in health sciences

Superior University
, Pakistan
03.2023 - 12.2023


  • Varied teaching strategies, catering to educational needs of young adults and mature students.
  • Raised course attendance, retention and grades by overhauling previous course delivery.


Hospital manager

Bahria hospital
, Pakistan
01.2022 - 12.2023
  • Coordinated 20 staff rotas to meet service requirements whilst remaining under budget.
  • Actioned public health campaigns to educate patients on current issues.
  • Garnered 78% funding for service improvement strategies from government bodies.

Cheif Cardiac Perfusion Scientist

Sindh Institute of Urology and Transplantation
, Pakistan
03.2023 - 10.2023
  • Counted stock to help manage inventory of Perfusion consumables.
  • Set up and calibrated HLM, IABP, ECMO and VADS equipment to requirements.
  • Used expertise in adult and pediatrics perfusion areas to treat diseases and other congenital concerns as well as research.

University lecturer in health science

National university of medical sciences
, Pakistan
03.2021 - 03.2023
  • Served as Perfusion sciences lecturer, coordinating undergraduate program for 20+ students.
  • Varied course delivery through workshops, work placements and technology-based learning.
  • Designed exams, assessments and course content, including lecture material and writing assignments.
  • Lectured classes using exceptional communication techniques to enhance engagement.


Social Worker

Al khidmat Foundation
, Pakistan
03.2020 - 03.2021
  • Delivered public awareness in medical emergencies like COVID, flood relief programs, no hunger and free education programs in Pakistan and also established various medical camps in remote areas of Pakistan.
  • Coordinated with external public, social and welfare agencies to refer patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Managed a portfolio of high-value donors capable of giving on average 5 lac pkr.

Sales and marketing manager

Cadiozone
, Pakistan
03.2018 - 03.2021
  • Increased year-on-year sales by 60%, implementing strategic business growth and retention initiatives.
  • Coordinated dispatching of transport vehicles distributing goods across Punjab, Pakistan
  • Used automatic tracking systems and CRM to keep computer system updated with goods movements and proactively place new orders at optimal times.
  • Utilised expert active selling techniques to effectively negotiate and close 100 sales per month .

Cardiac perfusionist

Armed forces Institute of cardiology
, Pakistan
09.2015 - 03.2020
  • Collected, documented and reviewed patient medical histories and relayed important factors for delicate perfusion standard.
  • Assembling of CPB circuit and conduction of bypass.
  • Measured and recorded Arterial blood gasses, pharmacology and maintaining of perfusion charts.


Health care support worker

Mayo Hospital
, Pakistan
01.2016 - 03.2018


  • Helped patients of Autism, Alzheimer, Parkinson, Dementia Down's syndrome and Spinal injury with day-to-day activities while consistently encouraging independence and self-belief through physical and emotional support.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Served as a care assistant to collaborated with clients to clean house and prepare meals with person-centered care approach.

Warehouse operator

Healthtec
, Pakistan
07.2014 - 07.2015
  • Adhered to best practices regarding warehouse storage to facilitate effective inventory management.
  • Handled Goods In and Goods Out requests in line with company protocols.
  • Secured pallets, cages and stillages in line with health and safety standards.

Clinic receptionist

Bioflex aesthetics
, Pakistan
06.2012 - 06.2014


  • Receiving calls and welcoming patients with kindness to book appointments for GP practice through digital and manual filing systems.
  • Updated patient records for continued compliance with policies.

Education

NVQ Level 7 - HealthCare Management

Riphah International University
Pakistan
09.2019 - 07.2022

NVQ Level 6 - Allied health science (cardiac perfusion)

King Edward Medical University
Pakistan
01.2011 - 05.2015

NVQ Level 2 - Pre Medical

Board of Intermediate And Secondary Education
Pakistan
08.2010

GCSEs - Science

Board of Intermediate And Secondary Education
Pakistan
08.2008

Skills

  • Communication and engagement technique
  • Basic IT skills
  • Outstanding customer service and bilingual support
  • Time management and good stamina for long standing hours
  • Adaptability and troubleshooting
  • Entrepreneurship expertise
  • Research and analysis
  • E-commerce training


Workshops and Certifications

  • Basic Life Support certificate (2023)
  • Myocardial Protection System (MPS) workshop (2019)
  • Extra corporeal Membrane Oxygenation (ECMO) workshop (2016)
  • E-commerce training program from Pakistan Government Foundation (2021) during COVID season
  • Attendance of 2nd, 3rd and 4th National Clinical Perfusionist Conferences 2012,2014 and 2017 respectively
  • Participation in use of Spectrometry method and dissertation writing


Languages

English
Advanced (C1)
Urdu
Proficient (C2)
Punjabi
Upper intermediate (B2)

References

References will be provided on requests

Timeline

University lecturer in health sciences

Superior University
03.2023 - 12.2023

Cheif Cardiac Perfusion Scientist

Sindh Institute of Urology and Transplantation
03.2023 - 10.2023

Hospital manager

Bahria hospital
01.2022 - 12.2023

University lecturer in health science

National university of medical sciences
03.2021 - 03.2023

Social Worker

Al khidmat Foundation
03.2020 - 03.2021

NVQ Level 7 - HealthCare Management

Riphah International University
09.2019 - 07.2022

Sales and marketing manager

Cadiozone
03.2018 - 03.2021

Health care support worker

Mayo Hospital
01.2016 - 03.2018

Cardiac perfusionist

Armed forces Institute of cardiology
09.2015 - 03.2020

Warehouse operator

Healthtec
07.2014 - 07.2015

Clinic receptionist

Bioflex aesthetics
06.2012 - 06.2014

NVQ Level 6 - Allied health science (cardiac perfusion)

King Edward Medical University
01.2011 - 05.2015

NVQ Level 2 - Pre Medical

Board of Intermediate And Secondary Education

GCSEs - Science

Board of Intermediate And Secondary Education
Muhammad Shoaib Umer