Muhammad Shelim ALI
HANDSOWRTH,BIRMINGHAM
Summary
Skilled professional with expertise in Microsoft Office, effective communication, and team collaboration. Proven track record in task execution, goal achievement, and time management. Recognized for independent initiative and ability to perform under pressure. Committed to continuous learning and holds a first aid qualification.
Overview
14
14
years of professional experience
Work history
Fuel technician
Fuel Doctor
Birmingham, West Midlands
2024.11 - Current
- Responded to emergency call-outs to resolve urgent breakdown issues quickly.
- Handled customer complaints using professional, effective communication throughout each case.
- Drained vehicles from misfueling and completed safe recovery procedures.
- Removed AdBlue from vehicles using appropriate specialist methods.
- Managed cash payments and processed card transactions accurately for customers.
- Followed road safety rules and adhered to all relevant regulations.
- Completed day vehicle checks to confirm safe, road-ready condition.
Support Worker
Care Through the Millennium
Birmingham, West midlands
2016.04 - 2024.11
- Support individuals with mental health needs and learning disabilities daily.
- Promote independence where possible through informed choices and capacity-based decisions.
- Complete Dols for individuals lacking capacity to make decisions.
- Support emotional and physical wellbeing through personal care.
- Prepare meals and manage daily food requirements.
- Accompany individuals to appointments and assist with attendance.
- Listen actively and provide advice in response to concerns.
- Collaborate with multidisciplinary teams to coordinate safe support.
- Support financial needs by aiding access to available support.
- Maintain safe and secure environments at all times.
- Write care plans and risk assessments and review monthly.
- Report health and safety concerns to line manager promptly.
- Drive company cars to transport individuals safely.
- Administer medication following prescribed guidelines and safe practice.
- Undertake conflict resolution training to manage challenging situations effectively.
- Apply training on challenging behaviours and self-injurious behaviours understanding.
- Use diabetes awareness training to support safe care decisions.
Delivery driver
Courier Service - Rico Logistics Ltd
Birmingham, West Midland
2015.02 - 2016.08
- Delivered parcels for Amazon Prime to homes and businesses across routes.
- Worked 40 hours per week to meet daily delivery demands.
- Planned routes and chose fastest addresses for each round.
- Completed delivery paper work and maintained accurate records.
- Signed for depot parcels and collected customer signatures at delivery.
- Followed UK Road Safety Act 2006 while driving and delivering.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
Warehouse operative
Assembly Operative - Koito Ltd
Kidderminster, Worcestershire
2014.06 - 2015.02
- Assembles vehicle parts within small team, including rear lamps and fog lamps.
- Uses air-powered equipment to fasten screws, bolts, and washers securely.
- Completes routine QC checks and reports defects to meet production targets.
- Adhered to health and safety regulations to maintain a safe working environment.
- Inspected goods upon arrival, reported any discrepancies or damages.
Warehouse operative
Logistic Coordinator - Mobile Fun
Birmingham, West Midland
2013.12 - 2014.04
- Pick online order items and check quality before dispatch.
- Pack customer orders and arrange courier collection by Royal Mail or DHL.
- Meet day-to-day pick and pack targets in a fast-paced environment.
- Packed orders for timely dispatch to customers and retail outlets.
- Adhered to health and safety regulations to maintain a safe working environment.
- Liaised with suppliers, resolved issues related to deliveries and supplies.
Mail sorter
Royal Mail
Birmingham, West Midlands
2012.12 - 2013.12
- Sort items by hand into compartments and within the sorting frame.
- Bag mail and label each item for correct destination handling.
- Move mail between conveyor belts and across collection points during shifts.
- Demonstrated strong teamwork skills whilst handling large quantities of letters and packages.
- Provided support to colleagues when managing high volumes of postal items.
- Carried out regular stock checks on postal supplies to avoid shortages.
Education
Extended Diploma - Public Services
South Birmingham Metropolitan College
9 2010 - 6 2011
High School -
Daru’ loom High School and College
Birmingham 9 2003 - 6 2008
Skills
- Microsoft Office proficiency
- Effective communication
- Continuous learning
- Task execution
- Goal achievement
- Team collaboration
- First aid qualification
- Time management
- Independent initiative
- Pressure handling
References
References are available upon request.
Timeline
Fuel technician
Fuel Doctor
2024.11 - Current
Support Worker
Care Through the Millennium
2016.04 - 2024.11
Delivery driver
Courier Service - Rico Logistics Ltd
2015.02 - 2016.08
Warehouse operative
Assembly Operative - Koito Ltd
2014.06 - 2015.02
Warehouse operative
Logistic Coordinator - Mobile Fun
2013.12 - 2014.04
Mail sorter
Royal Mail
2012.12 - 2013.12
Extended Diploma - Public Services
South Birmingham Metropolitan College
9 2010 - 6 2011
High School -
Daru’ loom High School and College
9 2003 - 6 2008