Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
CustomerServiceRepresentative

Muhammad Ridhwan Chowdhury

Rochdale,Lancashire

Summary

A background in retail, youth work and catering has given and allowed for the development of my ability to provide strong customer service, communication and teamwork skills. At Ziggy’s, I honed my retail skills by efficiently restocking shelves and helping customers find what they need, while keeping the shop welcoming and organised. My work as a youth worker has further developed my adaptability, patience and problem-solving skills through supporting young people in dynamic situations. Working as a chef for a year sharpened my ability to work under pressure, manage time effectively, and be a reliable team player in a busy kitchen. Together, these experiences have prepared me to thrive in fast-paced environments, and I am confident I can contribute positively.

Overview

4
4
years of professional experience

Work history

Volunteer youth worker

Young khadims
Rochdale, Lancashire
09.2024 - Current
  • Encouraged open communication by creating platforms for discussions on sensitive topics.
  • Coordinated outdoor events to foster team-building and cooperation amongst participants.
  • Organised inclusive sporting activities, encouraging teamwork and collaboration.
  • Implemented community outreach programmes by establishing connections with local organisations.

Retail assistant

Ziggys
Rochdale, Lancashire
06.2024 - 08.2025
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Assisted in stock replenishment to maintain store appearance.

Chef

Ramzy Cafe
Rochdale, Lancashire
01.2022 - 01.2023
  • Participated in local food festivals, elevated restaurant's reputation within the community.
  • Orchestrated seamless kitchen service during peak hours.
  • Coordinated prep work, streamlined the cooking process.
  • Reduced food waste to improve profitability.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.

Education

GCSEs - English

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Maths

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Combined Science

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Religious Education

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Physical Education

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Citizenship

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - Geography

Falinge Park Highschool
Manchester
09/2019 - 08/2024

GCSEs - English Literature

Falinge Park Hghschool
Manchester
09/2019 - 08/2024

A-Levels - IT

Rochdale Sixth Form College
Manchester
09/2024 -

A-Levels - Applied Psychology

Rochdale Sixth Form College
Manchester
09/2024 -

Skills

  • Communication mastery
  • Communications proficiency
  • Adolescent mental health understanding
  • Resilience building
  • Volunteer coordination
  • Assertiveness
  • Customer service
  • Stock replenishment
  • Complaint resolution
  • Time management

Languages

English
Advanced (C1)
Bengali
Upper intermediate

Affiliations

I like to go gym regulary as well as doing volunteer work to help out in my local community.

Timeline

Volunteer youth worker

Young khadims
09.2024 - Current

Retail assistant

Ziggys
06.2024 - 08.2025

Chef

Ramzy Cafe
01.2022 - 01.2023

GCSEs - English

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Maths

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Combined Science

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Religious Education

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Physical Education

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Citizenship

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - Geography

Falinge Park Highschool
09/2019 - 08/2024

GCSEs - English Literature

Falinge Park Hghschool
09/2019 - 08/2024

A-Levels - IT

Rochdale Sixth Form College
09/2024 -

A-Levels - Applied Psychology

Rochdale Sixth Form College
09/2024 -
Muhammad Ridhwan Chowdhury