Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Moosa Zaman

Bradford,West Yorkshire

Summary

A highly motivated and focused professional with exceptional communication skills and a proven ability to remain calm under pressure. Demonstrates strong leadership and strategic planning capabilities, coupled with expertise in administration and time management. Committed to achieving organisational goals through effective planning and execution and drive success in a wide range of settings

Overview

1
1
year of professional experience

Work History

Member

Duke of edinburgh
Bradford
03.2025 - 04.2025
  • Encouraged open communication, fostering s positive environment.
  • Developed compassion and perseverance through my challenging but rewarding volunteering
  • Resolved conflicts effectively, promoting harmony within the group.
  • Introduced innovative solutions which improved overall efficiency of the team leading to positive outcomes.
  • Showed patience and attention to detail, remaining calm in stressful situations.

Hair salon assistant

Eden
Bradford, West yorkshire
11.2024 - 01.2025
  • Performed shampooing and conditioning services for improved client comfort.
  • Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
  • Followed health and safety regulations strictly, providing a safe working space.
  • Managed appointment bookings effectively to avoid scheduling conflicts.
  • Communicated effectively with all customers, ensuring their needs were met
  • Handled cash transactions accurately, reducing financial discrepancies.
  • Delivered excellent customer service continuously, resulting in repeat business.
  • Demonstrated patience when dealing with difficult customers leading to conflict resolution.
  • Used various styling tools, straightening irons and curling wands to produce desired effects.

Work experience

Attock Community Association
Bradford, West yorkshire
01.2024 - 02.2024
  • Handled incoming calls and emails, ensuring prompt response.
  • Worked productively with team members to achieve common goals.
  • Helped run groups including language lessons, aromatherapy, homework clubs and Ju jitsu classes
  • Carried out various admin duties such as making spreadsheets, organising events etc
  • Organised a fundraiser which helped raise £2158 for local health initiatives
  • Utilized internal and external IT software to complete all administrative duties such as collating and inputting data, organising events, and storing sensitive staff and service user information, adhering to all GDPR legislation.
  • Provided advice, information, and assistance to callers – building strong rapports with service users to create a trusting and supportive environment.
  • Communicated ideas and information clearly and concisely, both verbally and in writing

Education

GCSEs -

Dixons Trinity Academy
Bradford

Skills

  • Calm under pressure
  • Communication skills
  • Strategic planning
  • Leadership
  • Administration
  • Motivated and focused
  • Time management expertise

Timeline

Member

Duke of edinburgh
03.2025 - 04.2025

Hair salon assistant

Eden
11.2024 - 01.2025

Work experience

Attock Community Association
01.2024 - 02.2024

GCSEs -

Dixons Trinity Academy
Muhammad Moosa Zaman