Muhammad moaz Javed
stirling,stirlingshire
Summary
A dedicated professional with a strong foundation in financial literacy, customer focus, and decision-making aptitude. Demonstrates excellent interpersonal skills and teamwork, complemented by a deep understanding of supply chain processes and ethical standards. Possesses flexible availability for shifts and strong verbal communication abilities. Experienced in sales reporting and food hygiene training, with a commitment to understanding diversity in the workplace.
Driven individual with proactive approach to tasks and responsibilities. Possesses strong communication and teamwork skills, coupled with adaptability and problem-solving abilities. Aims to contribute positively to organisational goals and foster collaborative work environment.
Overview
5
5
years of professional experience
Work History
Team head/leader
shop local
newcastle upon tyne , upon tyne
03.2020 - 03.2021
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Handled cash register efficiently, ensuring accurate transactions.
- Improved product visibility with strategic shelf arrangements.
- Handled queries regarding products, providing detailed information as necessary.
Staff member
german doner kebab
Stirling
12.2021 - 10.2023
- Handled complaints with professionalism to retain clients.
- Served customers promptly and courteously for repeat business.
- Upheld cleanliness standards in workspace to maintain hygiene levels.
- Maintained inventory, reducing stock shortages.
- Resolved conflicts, ensuring harmonious work environment.
- Communicated effectively with colleagues to facilitate teamwork.
- Welcomed guests warmly to create positive first impression.
staff member
tim hortons
stirling , stirlingshire
12.2023 - 09.2024
- Welcomed guests warmly to create positive first impression.
- Participated in team meetings for strategic planning.
- Assisted customers with queries, improving overall experience.
- Upheld cleanliness standards in workspace to maintain hygiene levels.
- Trained new staff members, promoting skill development.
- Managed resources for maximising efficiency.
- Implemented safety procedures in compliance with regulations.
- Handled complaints with professionalism to retain clients.
- Communicated effectively with colleagues to facilitate teamwork.
- Served customers promptly and courteously for repeat business.
- Resolved conflicts, ensuring harmonious work environment.
- Delegated tasks to team members, enhancing productivity.
- Followed company policies strictly, ensuring regulatory compliance.
Education
Bachelor of Arts - business studies
University of Stirling
Stirling 09/2021 - 04/2024
GCSEs - computer sciences
The city school
faisslabad 01/2017 - 05/2020
Skills
- Excellent interpersonal skills
- Teamwork
- Financial literacy
- Customer focus
- Decision-Making aptitude
- Supply chain understanding
- Ethical standards
- Flexible availability for shifts
- Strong verbal communication
- Understanding diversity
- Sales reporting
- Food hygiene training
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Personal Information
Date of birth: 11/01/00
Custom
Banking, United Bank Limited, Several Analysis of the Banks financial statements in order to see its standing. Investment, Fauji Cement Company, Valued company's stock and evaluated growth prospects by applying valuations models, forecasted financial statements. Financial Statement Analysis, Colgate Palmolive, Utilizing Honda Atlas statements and applying financial ratios to comment on the business Liquidity, solvency, asset utilization by ROIC analysis. Strategic Management, United Motors Pvt Limited, Conducted internal and external assessment in order to re-launch United Bravo using SWOT, SPACE, IE, Grand Strategy and QSPM matrices. Operations Management, Auriga Group of Companies, Gained hands on experience and access to daily operations of the company. Observation of synchronization of all departments of the company. Education Crisis In Pakistan, PCYO, Field Research in under developed areas with respect to educational facilities.
Languages
English
Intermediate
Urdu
Intermediate
Punjabi
Intermediate
Arabic
Beginner
Timeline
staff member
tim hortons
12.2023 - 09.2024
Staff member
german doner kebab
12.2021 - 10.2023
Team head/leader
shop local
03.2020 - 03.2021
Bachelor of Arts - business studies
University of Stirling
09/2021 - 04/2024
GCSEs - computer sciences
The city school
01/2017 - 05/2020
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