Microsoft Office Word, Excel, PP
Muhammad Farooq Numan
Operations Manager
Canterbury
Summary
Dynamic Operations Manager with a proven track record at ARswift Private LTD, excelling in performance monitoring and team leadership. Skilled in problem-solving and staff training, I developed strategies that significantly enhanced customer satisfaction and operational efficiency. Committed to health and safety compliance, I fostered a culture of excellence and reliability.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Security Officer
G4S Secure Solutions
Canterbury, Kent
07.2024 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Responded quickly to emergency situations to assess and deflect issues.
Operations Manager
Arswift Private LTD
Faisalabad, Punjab
01.2020 - 12.2022
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at up-skilling the workforce to meet dynamic industry demands.
- Implemented quality control systems to boost overall product consistency and reliability.
Education
Master of Science - International Business
Canterbury Christ Church University
Canterbury 01.2023 - 05.2024
Bachelor of Science - Software Engineering
University of Gujrat
Lahore, Pakistan 10.2016 - 09.2020
Skills
Problem-solving
Software
Wordpress Web Development
Addobe Illustrator
C
MySQL
Figma UI/UX designing
Certification
CTSO
Interests
Travelling to historic places around the world
Reading/Listening History
In my spare time I love to see documentaries based on historic events like world wars, and the colonial time history. I am not a big lover of reading books however, on history I have read "The second world war" by Winston Churchill.
Additional Information
Full UK Driving License
SIA Door Supervisor License - valid till 03/2026
Timeline
Health and Safety at Work
09-2025
Global Code of Ethics
11-2024
ACT Awareness
09-2024
Emergency First Aid At Work
08-2024
Security Officer
G4S Secure Solutions
07.2024 - Current
CTSO
05-2023
Master of Science - International Business
Canterbury Christ Church University
01.2023 - 05.2024
Operations Manager
Arswift Private LTD
01.2020 - 12.2022
Bachelor of Science - Software Engineering
University of Gujrat
10.2016 - 09.2020
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