Muhammad Fahad Siddiqui
Nottingham
Summary
Ambitious and driven individual with excellent communication and problem-solving skills, combined with strong ability to build rapport and deliver outstanding customer service. Adept in utilising sales techniques and understanding customer needs to drive sales and enhance customer satisfaction. Committed to contributing to business growth and fostering lasting customer relationships.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Customer sales representative
LIDL GB
Nottingham
2025.06 - Current
- Cultivated strong relationships with customers to enhance loyalty.
- Managed customer complaints, improving overall satisfaction.
- Provided exceptional service, boosting repeat business rates.
- Promoted new products or services, generating interest among potential buyers.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Participated in team meetings, contributing towards strategy improvement.
Business owner
Raaz Business Consultant
Nottingham
2024.04 - 2025.05
- Led business development initiatives and managed complex projects for client outcomes.
- Applied digital marketing tactics to drive business growth and awareness.
- Devised budget plans, ensured financial stability of business.
- Identified new business opportunities to increase revenue.
- Coordinated staff training for improved productivity and customer service.
Customer Service Representative
ABM Aviation Ltd
Edinburgh
2021.12 - 2022.10
- Manage passenger inquiries and issues, delivering attentive, knowledgeable support throughout travel.
- Provided top-notch support for increased customer satisfaction.
- Ensured smooth running of operations with timely preparation of reports.
Corporate Relationship Manager
Fulcrum Private Limited
Karachi
2019.06 - 2020.01
- Prepare service presentations and draft proposals for clients.
- Develop new business by pitching available service offers.
- Maintain relationships with existing clients through regular check-ins and updates.
- Respond daily to client operational questions and supporting requests.
- Coordinate weekly client meetings and prepare meeting materials.
- Record meeting minutes and track actions to completion.
- Collaborated closely with sales team to meet revenue targets.
Manager Business Development
Right Jobs Pakistan
Karachi
2016.08 - 2019.05
- Negotiated contracts and managed business development initiatives, achieving revenue targets.
- Identified growth opportunities through market research, driving strategic initiatives.
- Implemented cost reduction measures, reduced overhead expenses.
- Liaised with suppliers to secure timely deliveries, ensuring project timelines were met.
- Supervised project timelines for timely completion.
Education
MSC - International Business Management
Edinburgh Napier University
Edinburgh 2020.01 - 2021.09
Bachelors - Business Administration
Indus University
Karachi 2012.01 - 2016.01
Skills
- Business-To-Business sales
- Customer relationship management
- Funnel management
- Technical sales software
- Market analysis capacity
- Report generation
- Market analysis capacity
- Target achievement
- Presentation excellence
LANGUAGES
English
Fluent
Urdu
Fluent
References
References available upon request.
Timeline
Customer sales representative
LIDL GB
2025.06 - Current
Business owner
Raaz Business Consultant
2024.04 - 2025.05
Customer Service Representative
ABM Aviation Ltd
2021.12 - 2022.10
MSC - International Business Management
Edinburgh Napier University
2020.01 - 2021.09
Corporate Relationship Manager
Fulcrum Private Limited
2019.06 - 2020.01
Manager Business Development
Right Jobs Pakistan
2016.08 - 2019.05
Bachelors - Business Administration
Indus University
2012.01 - 2016.01