Muhammad Ammar Tayyab
Aerospace Technician
London
Summary
Versatile professional with a background at Pakistan International Airlines, adept in adaptability and conflict resolution. Excelled in enhancing customer satisfaction and streamlining operations, significantly contributing to team success. Skilled in hospitality service and maintaining rigorous compliance, demonstrating a strong blend of technical and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Commis Waiter
Aura Grill and Bar
09.2024 - Current
- Contributed to increased guest loyalty through friendly, personalized interactions and prompt attention to special requests.
- Assisted new team members in quickly adapting to the fast-paced environment by offering guidance and sharing best practices for success in their roles as commis waiterswaitresses.
- Assisted in maintaining a clean and organized dining area for an enjoyable guest experience.
- Ensured compliance with all food safety regulations by properly handling dishes, utensils, glassware, and linens throughout shifts.
Customer Service Representative
Mindbridge Private
03.2024 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- As a Fincrime Analyst made sure that customer money is save along with responding to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Representative
IBEX Global
08.2021 - 03.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Aerospace Technician
Pakistan International Airlines
02.2020 - 06.2021
- Exhibited versatility as an Aerospace Technician by adapting quickly to new software platforms required for project success.
- Managed inventory levels effectively, minimizing waste while maintaining adequate stock for critical repairs.
- Developed strong relationships with clients through clear communication and exceptional customer service.
- Maintained detailed records of maintenance activities, contributing to improved regulatory compliance and documentation accuracy.
Education
Bachelor Of Arts - Business Management
Canterbury Christ Church University
CanterburyBachelor Of Arts - Economics
University of Sargodha
Sargodha09.2022
Apprentice In Aerospace B1.1 - Aviation
PIA Training Centre
Islamabad07.2020
Skills
Tableside Service
Timeline
Commis Waiter
Aura Grill and Bar
09.2024 - Current
Customer Service Representative
Mindbridge Private
03.2024 - 07.2024
Sales Representative
IBEX Global
08.2021 - 03.2022
Aerospace Technician
Pakistan International Airlines
02.2020 - 06.2021
Bachelor Of Arts - Business Management
Canterbury Christ Church University
Bachelor Of Arts - Economics
University of Sargodha
Apprentice In Aerospace B1.1 - Aviation
PIA Training Centre
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