Years of professional experience
Muhammad Ali Shakoor
Birmingham,West Midlands
Summary
Responsible Project Management professional with adaptable experience in stakeholder engagement, project management and governance delivery. Skilled in developing and delivering innovative solutions tailored to key business objectives. Client-focused with excellent relationship-building skills for constructive negotiations and communications. Confident leader, enabling programme success through multidisciplinary team coordination.
Overview
8
8
4
4
Certifications
Work history
Senior Programme Manager Operations
Punjab Information Technology Board
Lahore, Pakistan
07.2021 - 11.2023
- Implemented Safe City project for Police Department across Punjab province, ensuring coordination between cities to reduce crime, control law and order situations and provide surveillance back up to law enforcement.
- Led end-to-end process automation of various projects for Government of Punjab
- Collaborated with clients to finalize project scope and ensured delivery within timelines and budget.
- Collaborated with senior stakeholders and external partners, influencing direction in complex environments.
- Managed projects portfolio worth over 2 Billion Rupees focused on end-to-end process automation and improving public service delivery
- Managed 37 professionals deputed across Punjab for implementing priority assignments within assigned portfolio.
- Drove team performance and improvements in diverse, inclusive working culture.
- Oversaw data analytics against implemented projects, finalized reports and key insights to be shared with clients.
- Performed Risk analysis and formulated strategy for risk mitigation against portfolio projects.
Programme Manager Operations
Punjab Information Technology Board
Lahore, Pakistan
01.2020 - 06.2021
- Managed 3 simultaneous projects in multiple domains.
- Set team priorities, maintained schedules and monitored performance for optimum results.
- Led transformation programmes, establishing clear vision and standards for success.
- Spearheaded cultural shifts to enhance success and realization of transformation initiatives within first 6 months.
- Applied impact and gravitas in influencing decision-making and programme direction at Secretarial level to ensure project success.
- Documented project scope, gathered requirements, finalized hardware and networking BOQs, and managed budgeting.
- Designed user interfaces, managed UAT, and provided hands-on training to clients.
Deputy Manager (PMU & Ops)
Sitara Chemical Industries Limited
Faisalabad, Pakistan
05.2016 - 12.2019
- Led Project Management Unit engaged in setting up of 50MW Power plant.
- Trained colleagues in Self-Development & Leadership thru personal example, lectures and presentations
- Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
- Negotiated contracts for R&M, HR and purchase agreements
- Up-skilled staff through targeted training opportunities, enhancing team capabilities.
- Managed operational budget and accounted for financial reporting to Higher Management.
- Drew up Coal Procurement T&Cs, handling procedures and transportation contracts.
Education
Bachelor of Science - Business Administration
Royal Holloway, University of London
London08.2015
Skills
- Project Management
- Stakeholder Management
- Project Documentation
- Client Management
- Team Leadership
- Vendor Management
- Change Management
- Programme sponsor relations
- Programme governance
- Organisational leadership
- Business Strategy
- IT Business Alignment
- Market Intelligence
- Contract negotiation
- Agile project delivery
- Risk, issue and dependency management
Accomplishments
- Fake crime reporting was reduced by 38% and overall crime ratio fell by 42% in the first six month of the successful implementation of the Safe Cities Punjab project.
- Slashed administrative cost at government health facilities by 72% through successful deployment of Hospital Management Information System, while ensuring process improvement and seamless service delivery.
- Streamlined the Laboratory processes at PKLI by integrating operational and functional processes, reducing cost and patient waiting time by 75%.
- Reduced court case pendency at the Board of Revenue Punjab by 73% in the first 6 months of implementation and digitized all court cases.
- Implementation of ERP system at all levels of the Cooperatives Department Punjab.
Certification
- Advanced Information Technology Skills – Management and Professional Development Department, Punjab - 2017
- Skilled Project Manager – Management and Professional Development Department, Punjab – 2020
- Cost & Budget Management – Management and Professional Development Department, Punjab – 2021
- SIA Security Training – ACT Training Completed, badge awaited – 2024
Timeline
Senior Programme Manager Operations
Punjab Information Technology Board
07.2021 - 11.2023
Programme Manager Operations
Punjab Information Technology Board
01.2020 - 06.2021
Deputy Manager (PMU & Ops)
Sitara Chemical Industries Limited
05.2016 - 12.2019
Bachelor of Science - Business Administration
Royal Holloway, University of London