MUHAMMAD AITSAM ALI

• At GXO Logistics, I work as part of a busy warehouse team and a fast pace envoirment, where I help manage stock movement and keep things running smoothly day to day.
• • Operate LLOP truck (Low-Level Order Picker) to safely move and organize stock across the warehouse
• • Shift pallets and build mixed loads with care and attention to item types and destinations
• • Keep my area clean, tidy, and safe while sticking to all health and safety rules
• • Work closely with team members to meet daily targets and support overall warehouse flow
• • Occasionally help with checking stock levels or organizing inventory when needed
• Used forklifts and pallet jacks to relocate products.

Work as a delivery driver with the famous Uber Eats.

• Picked up and delivered food orders quickly and safely across different parts of the city
• Followed delivery routes using GPS to ensure on-time service, even during peak traffic hours
• Communicated clearly and politely with customers to confirm orders and resolve any delivery issues
• Handled different types of food items with care to make sure they arrived fresh and undamaged
• Maintained a positive attitude and professional approach while representing the Uber Eats brand on the road

I work as a sales assistant at Phones Direct, helping customers find the right phones and accessories to match their needs. I listen carefully to what each customer is looking for, guide them through different phone models and features, and make sure they feel confident in their purchase. I also handle upselling of accessories, answer product questions, and make sure everyone who walks in gets friendly and helpful service.
• Assisted customers in choosing phones and accessories based on needs and preferences
• Explained technical features and differences between phone models in a clear, simple way
• Delivered excellent customer service, resolving any concerns or questions professionally
• Handled point-of-sale operations and helped maintain a clean, organized sales area
• Built strong relationships with repeat customers by offering reliable, friendly support

worked at Sofra International, a well-known restaurant in Central London that serves guests from all over the world. My role focused on providing excellent customer service in a fast-paced, multicultural environment.
• Served a wide range of international guests in a popular Central London restaurant, making sure each customer felt welcomed and looked after
• Helped customers understand the menu and recommended dishes based on their tastes and dietary needs
• Worked closely with kitchen staff to make sure food was prepared and delivered quickly and correctly
• Handled customer requests politely and solved any small issues before they became problems
• Stayed calm and focused during busy hours, keeping service friendly and professional throughout the shift

Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.

• Supervised security operations across multiple high-end hotels, including both day and night shifts
• Ensured the safety of guests, staff, and property by overseeing routine patrols and monitoring entry points
• Responded calmly and effectively to incidents, managing situations with professionalism and discretion
• Trained and guided junior security staff, ensuring clear communication and a strong team presence on-site
• Built strong relationships with hotel managers and front office teams to align on safety protocols and guest service standards
• Maintained a professional appearance and represented the security team with courtesy and authority at all times

• Supported daily operations of the general store, helping manage staff, stock, and customer needs
• Assisted the store manager in handling large client orders and ensuring timely, accurate deliveries
• Monitored stock levels and organized inventory to keep the store running smoothly
• Led a small team, assigning tasks and helping team members improve performance
• Handled customer inquiries, built client relationships, and ensured a positive shopping experience
• Promoted from general worker to assistant manager based on performance and strong work ethic