Muhammad Abubakar Qureshi
Rotherham,United Kingdom
Summary
A highly skilled professional with expertise in proactive leadership, efficient time management, and budgetary oversight. Demonstrates proficiency in room booking software, property maintenance, and technical equipment operation. Possesses a strong understanding of hotel law and corporate hospitality, complemented by social media marketing and complaint handling abilities. Known for exceptional interpersonal skills, analytical thinking, adaptability, and creative problem-solving.
Overview
2
2
Languages
1
1
Certification
6
6
years of post-secondary education
7
7
years of professional experience
Work history
Hotel manager
Barton Huxley Management Ltd.
Manchester, United Kingdom
2023.12 - Current
- Investigated negative reviews and took corrective action enhancing future guest experiences.
- Streamlined check-in procedures with innovative technology integration.
- Collaborated with sales team to maximise room occupancy rates.
- Ensured pristine room conditions to enhance guest comfort.
- Prioritised guests' needs, elevated overall satisfaction levels.
- Initiated loyalty rewards scheme, boosted repeat bookings.
- Negotiated favourable contracts with vendors, reduced operational costs.
- Coordinated front desk operations, ensured smooth guest experiences.
- Maintained compliance with health and safety regulations within the premises.
- Conducted regular property inspections to maintain high standards of cleanliness and repair.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Recruited and onboarded new staff to meet performance standards.
- Executed emergency response protocols for safe, secure and compliant environment.
- Stored cash floats and delivered secure banking procedures.
- Oversaw inventory and stock management, optimising levels for operational continuity.
IT Engineer / Computer and Mobile Device Repairer.
ZANS IT Consultants
London, United Kingdom
2023.03 - 2023.12
- Diagnose and repair computers and mobile handsets above required standards.
- Resolve SIM blacklist and network issues to confirm handset or accessories faults.
- Run functionality checks to reduce user error and confirm diagnosis.
- Verify handset warranty status to prevent repairs on damaged equipment.
- Test handset functions using RF equipment and PC to confirm defects.
- Carry out mechanical and cosmetic handset repairs to match diagnosed faults.
- Reflow circuit board components to restore function and complete repairs.
- Repair components and replace complex parts to restore handset operation.
- Perform in-depth fault analysis and follow manufacturer guidelines during repairs.
- Support product support team and level 2 engineers when workshop skills need strengthening.
- Complete required soldering work to effect precise handset repairs.
- Achieve agreed workshop targets that meet business requirements for repairs.
- Apply in-depth electronic fault-finding techniques to locate circuit faults.
- Read and interpret electronic schematics to diagnose faults accurately.
- Travel to client sites to perform handset repairs on location.
Office manager
ZANS Immigration consultants
Hyderabad, Pakistan
2021.03 - 2023.02
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Improved office efficiency by streamlining administrative procedures.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Negotiated contracts with vendors, ensuring cost-effective services and supplies.
- Facilitated staff training sessions to enhance productivity and job satisfaction.
- Updated office policies to reflect changing business needs and regulations.
- Maintained company records in compliance with legal requirements.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
Administrative manager
Hazrat Abu Bakar Siddique High School
Hyderabad, Pakistan
2019.09 - 2021.02
- Conduct checks in the building structure.
Diagnose and assist the repairing team to repair the
damages caused to property. - Hires contractor and negotiate contract with regards to
damage works needs to be done at school. - Assisted in budgeting with Heads and Principal of school.
- Have polished strong leadership qualities combined with
practical communication skills to built collaborative relationship with Staff, Students, and their Parents. - Resolve hardware issues with different School equipment.
- Maintained a prominent level of customer satisfaction by
providing efficient and effective repair services. - Maintains prompt and professional communication with
Parents. - Perform other duties assigned by appropriate
Administrator.
Education
Bachelor in Law - Law
University of Sindh
Pakistan 2021.01 - 2023.03
Certificate of Higher Education - Engineering
Superior College of Science
Pakistan 2017.09 - 2019.08
Certificate of Secondary Education - Engineering
Army Public School & College System
Pakistan 2015.09 - 2017.03
Skills
- Interpersonal Skills
- Proactive leadership
- Efficient time management
- Budgetary oversight
- Room booking software proficiency
- Property maintenance understanding
- Technical equipment operation
- Hotel law familiarity
- Corporate hospitality
- Social media marketing
- Complaint handling
- Analytical, creative and critical thinking
- Adaptability
Certification
- Certificate of Achievements:
- Appointed Persons First Aid
- Fire Marshal and Wardens
- Health and Safety Awareness
- Fire Safety
- UK GDPR and Data protection
Languages
English
Fluent
Urdu
Native
Timeline
Hotel manager
Barton Huxley Management Ltd.
2023.12 - Current
IT Engineer / Computer and Mobile Device Repairer.
ZANS IT Consultants
2023.03 - 2023.12
Office manager
ZANS Immigration consultants
2021.03 - 2023.02
Bachelor in Law - Law
University of Sindh
2021.01 - 2023.03
Administrative manager
Hazrat Abu Bakar Siddique High School
2019.09 - 2021.02
Certificate of Higher Education - Engineering
Superior College of Science
2017.09 - 2019.08
Certificate of Secondary Education - Engineering
Army Public School & College System
2015.09 - 2017.03