Muhammad Abdullah Kayani
Rawalpindi
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of post-secondary education
Work History
Customer sales representative
Multinational company
Rawalpimdi
09.2023 - 01.2024
- Promoted new products or services, generating interest among potential buyers.
- Handled multiple customers simultaneously without compromising quality of service.
- Built rapport with customers through friendly yet professional behaviour.
- Stayed updated on inventory levels to provide accurate information to customers.
- Offered personalised solutions based on each customer's unique needs.
- Processed orders quickly and accurately ensuring seamless checkout process.
- Provided feedback from customers to management for continuous improvement efforts.
- Managed customer complaints, improving overall satisfaction.
Education
Intermediate Education - ICS Physics
Punjab Group of Colleges
Rawalpindi 09.2022 - 09.2023
Matriculation -
Authentic Public Secondary School
Rawalpindi 09.2019 - 09.2021
Skills
- Software installation
- Mobile device management
- Web development
- Technical support provision
- Strategic thinking capacity
- Client relationship handling
- Multitasking in high-pressure situations
- Adaptability to technology changes
- Troubleshooting complex it issues
- Microsoft Server adept
- IT applications management
- IT services management
- Microsoft Office 360
- System troubleshooting
- Network configuration
- Database management
- Hardware maintenance
- Performance monitoring
- Risk assessment
Timeline
Customer sales representative
Multinational company
09.2023 - 01.2024
Intermediate Education - ICS Physics
Punjab Group of Colleges
09.2022 - 09.2023
Matriculation -
Authentic Public Secondary School
09.2019 - 09.2021
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