MUHAMMAD ZAIN UL ABIDEEN
Oxford
Summary
Dynamic professional with a diverse skill set encompassing customer service, teamwork, and time management. Demonstrates expertise in sales and negotiation, event planning, and professional driving. Proficient in Microsoft Word and Excel, with a proven ability to handle pressure effectively. Committed to leveraging skills to achieve organisational goals and drive success.
Overview
5
5
years of professional experience
Work history
Customer service representative
Elevar Marketing
03.2023 - 04.2024
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Participated in team meetings sharing best practices for improving service delivery.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
Customer Service & Real Estate Associate
Rawal Mall & Residencia (Wise Builders & Land Developers)
02.2019 - 03.2024
- Assisted customers with enquiries, bookings, and after-sales support.
- Worked in a high-volume, target-driven environment.
- Managed property listings, customer records, and documentation.
- Worked independently and as part of a team.
Education
MSc - Real Estate
Oxford Brookes University
United Kingdom 01.2025 - 1 2026
BA (Hons) - Business
Arden University
United Kingdom 01.2021 - 1 2022
Pearson BTEC Level 5 HND - Business
Roots Ivy International College
01.2019 - 1 2021
Skills
- Customer Service
- Teamwork
- Time Management
- Sales & Negotiation
- Event Planning
- Professional Driving
- Microsoft Word
- Excel
- Pressure handling
Languages
English
Urdu
Volunteer
- Social Secretary, Oxford Brookes University, 2025-01-01, Present
- Sindhi Culture Group Leader & Event Volunteer, Roots Ivy International College
- Event Registration Head, International Youth Leadership Olympiad
- Member, Oxford Union
Timeline
MSc - Real Estate
Oxford Brookes University
01.2025 - 1 2026
Customer service representative
Elevar Marketing
03.2023 - 04.2024
BA (Hons) - Business
Arden University
01.2021 - 1 2022
Customer Service & Real Estate Associate
Rawal Mall & Residencia (Wise Builders & Land Developers)
02.2019 - 03.2024
Pearson BTEC Level 5 HND - Business
Roots Ivy International College
01.2019 - 1 2021