MUHAMMAD ZAHEER
London
Summary
Detail-oriented professional skilled in Microsoft 365 applications, including Word, Excel, and PowerPoint. Manages time effectively through prioritisation and scheduling, ensuring efficient task completion. Strong problem-solving capabilities and experience in IT support and repairs. Fluent in Urdu, Hindi, and English, facilitating communication across diverse teams and contributing to innovative work environments.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Waiter
Woolston Manor Golf & Country Club
London
2025.06 - 2026.02
- Assisted in serving food and drinks to guests during service, weddings, and private events.
- Responded to guest issues with professionalism to ensure satisfaction.
- Communicated with team members and kitchen staff to facilitate smooth service.
- Contributed to teamwork under pressure in a busy environment.
- Provided support with setup and restocking to aid service efficiency.
- Arrived punctually and prepared for shifts, demonstrating reliability.
- Handled opening and closing of the floor for seamless transitions.
- Followed health, safety, and hygiene protocols diligently.
- Aided in enhancing customer satisfaction by addressing queries and requests promptly.
Administrator
Co-Laboratories
London
2025.09 - 2026.01
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Compiled essential data into spreadsheets, improving clarity of business performance insights.
- Maintained confidentiality of sensitive information, adhering to established protocols.
- Facilitated internal communications through clear, concise memos and bulletins, enhancing team collaboration.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Sorted incoming mail promptly, organising workspace and streamlining communication flow.
- Processed expense reports, resulting in accurate financial records maintained consistently.
Retail sales associate
Iceland
2023.05 - 2024.02
- Advised customers on product selection based on their needs.
- Facilitated smooth checkout process, reducing wait times for customers.
- Operated till systems correctly, ensuring accurate transactions.
- Handled cash transactions accurately maintaining financial integrity.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Processed returns efficiently, enhancing customer satisfaction.
- Collaborated with team members for efficient store operations.
- Supported visual merchandising efforts, elevating shop floor appeal.
- Facilitated smooth checkout process, reducing wait times for customers.
- Performed inventory checks to maintain stock accuracy.
Education
Level 3 BTEC Business and Law National Diploma - Business and Law
Sir George Monoux College
London 2023.09 - 2025.06
High School -
Beal High School
England 2019.09 - 2023.07
Skills
- Proficentcy Microsoft 365: Word, Excel, PowerPoint
- Excellent time management skills including; prioritisation and scheduling
- Strong problem solver
- Works well in a team and stays committed
- Pays attention to details
- Great at IT support and repairs
- Fluent in Urdu, Hindi and English
- Being able to work flexible hours
- Adaptable and flexible Well organised and able to manage several task
- Interpersonal skills
Websites
Timeline
Administrator
Co-Laboratories
2025.09 - 2026.01
Waiter
Woolston Manor Golf & Country Club
2025.06 - 2026.02
Level 3 BTEC Business and Law National Diploma - Business and Law
Sir George Monoux College
2023.09 - 2025.06
Retail sales associate
Iceland
2023.05 - 2024.02
High School -
Beal High School
2019.09 - 2023.07