Muhammad Yasir Amin
Project Manager
Dewsbury
Summary
E-commerce professional with broad experience in optimizing online sales channels, managing digital marketing campaigns, and enhancing user experience. Strong focus on team collaboration and meeting business objectives. Skilled in data analysis, inventory management, and customer relationship management. Reliable, adaptable, and driven to deliver results in fast-paced environment.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Team Associate
Princess Group
07.2025 - Current
- Resolved issues quickly to maintain productivity goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals according to daily plan.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Collaborated with cross-functional teams to complete projects on time and under budget.
Assistant Store Manager
MT Cakes Ltd
05.2024 - 06.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Ensured compliance with all food safety and hygiene standards, achieving a 100% pass rate in internal and external audits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supported store sales by promoting seasonal products, boosting monthly sales revenue by 8% to 10%.
- Managed inventory and supply chain, reducing ingredient waste by 12% through accurate forecasting and stock rotation.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Handled customer queries and complaints, maintaining a 95% customer satisfaction rate.
Regional Retail Specialist (E-Commerce)
Transsion Holdings
01.2021 - 08.2023
- Coordinated e-commerce operations across multiple platforms, supporting 5+ online retail partners, and ensuring smooth order fulfillment.
- Managed sales performance reports and digital marketing data, identifying trends that helped increase regional online revenue by 12% year-on-year.
- Oversaw stock levels and logistics for 500+ SKUs, reducing out-of-stock cases by 18% through accurate demand forecasting.
- Collaborated with cross-border teams (China, Pakistan) to streamline communication for three senior executives, cutting turnaround time on projects by 20%.
- Developed strong product knowledge to provide accurate information and expert advice to customers and vendors.
- Coordinated promotional campaigns during the new launch, increasing conversion rates by 15% across digital channels.
- Supported vendor and supplier relations, ensuring on-time deliveries with a 97% order fulfillment accuracy rate.
E-Commerce Coordinator
Self-employed
03.2020 - 01.2024
- Launched and managed online furniture and bedding stores on Shopify, Etsy, TikTok Shop, and eBay.
- Created SEO-optimized listings, managed stock images, and product descriptions.
- Coordinated with suppliers, managed logistics, handled customer queries, and returns.
- Managed 100+ SKUs and achieved a 98% on-time order fulfillment rate.
- Created and optimized product listings with SEO best practices, improving organic search rankings, and driving a 25% increase in site traffic within 6 months.
- Analyzed sales data and customer insights to recommend pricing and promotional strategies, contributing to a 20% uplift in monthly revenue.
- Handled customer inquiries and complaints across multiple platforms, maintaining a 4.8/5 average customer satisfaction rating.
- Implemented effective social media strategies to promote brand awareness and drive traffic to the e-commerce platform.
Pre-Sales Engineer
PMS Pvt Ltd.
08.2019 - 12.2019
- Managed appointments and meetings with potential clients.
- Prepared technical presentations, reports, and documentation.
- Coordinated sales efforts to generate and close new business leads.
- Maintained confidentiality of business documents and project files.
- Educated clients on the technical aspects of products, ensuring they had a clear understanding of functionality and benefits.
- Participated in industry events and conferences, representing company products while engaging potential customers.
Education
Master of Science - Project Management
The University of Law
Leeds, United Kingdom 04.2001 -
Bachelor of Science - Telecommunication & Networks
University of Management And Technology
Pakistan 04.2001 -
Skills
Proficient in online marketplace operations
Digital marketing strategy
Inventory management and optimization
Bilingual communication: English and Urdu
Brand recognition strategies
Mobile commerce
Conversion rate optimization
Website maintenance
Product listing
Certification
Cisco Certified Network Associate (CCNA)
References
Available upon request
Timeline
Team Associate
Princess Group
07.2025 - Current
Assistant Store Manager
MT Cakes Ltd
05.2024 - 06.2025
Regional Retail Specialist (E-Commerce)
Transsion Holdings
01.2021 - 08.2023
E-Commerce Coordinator
Self-employed
03.2020 - 01.2024
Pre-Sales Engineer
PMS Pvt Ltd.
08.2019 - 12.2019
Master of Science - Project Management
The University of Law
04.2001 -
Bachelor of Science - Telecommunication & Networks
University of Management And Technology
04.2001 -