Ensured safety and security across diverse environments, including pubs, retail outlets, and corporate settings. Conducted regular patrols, and managed access control to prevent unauthorized entry. Utilized conflict management skills to de-escalate disputes while ensuring compliance with legal protocols. Prepared detailed incident reports and maintained adherence to SIA standards, collaborating with emergency services as needed.
✅Conflict Resolution & De-escalation
✅Patience and restraint
✅Respectful engagement
✅Punctuality and reliability
✅Customer Service Excellence
✅Incident Report Writing & Documentation
✅Risk Assessment & Situational Awareness
✅Patrolling & Site Supervision
✅Emergency Response & Evacuation Procedures
✅Teamwork & Professional Conduct