Muhammad Waqas
London,England
Summary
Ensured safety and security across diverse environments, including pubs, retail outlets, and corporate settings. Conducted regular patrols, and managed access control to prevent unauthorized entry. Utilized conflict management skills to de-escalate disputes while ensuring compliance with legal protocols. Prepared detailed incident reports and maintained adherence to SIA standards, collaborating with emergency services as needed.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Door supervisor
Different
London
11.2023 - Current
- Facilitated emergency evacuation drills, enhancing comprehension among staff and visitors.
- Utilised conflict resolution skills to defuse tense situations effectively.
- Verified identification cards to ensure access for authorised personnel only.
- Collaborated with team members to promote operational efficiency.
- Compiled detailed incident reports for all issues or disruptions on site.
- Managed customer queries professionally, ensuring satisfaction with services provided.
- Conducted regular after-hours patrols to deter intrusions and identify potential problems.
Education
Master in law - Law
University of Essex
Colchester 09.2023 - 09.2024
Skills
✅Conflict Resolution & De-escalation
✅Patience and restraint
✅Respectful engagement
✅Punctuality and reliability
✅Customer Service Excellence
✅Incident Report Writing & Documentation
✅Risk Assessment & Situational Awareness
✅Patrolling & Site Supervision
✅Emergency Response & Evacuation Procedures
✅Teamwork & Professional Conduct
Certification
- ✅ Emergency First Aid at Work (EFAW)
- ✅ Fire Marshal / Fire Safety Level 2
- ✅ Safeguarding Vulnerable People (Adults & Children
- ✅ Evacuation Procedures Training
- ✅ Report Writing & Documentation Training
Languages
English
Fluent
Timeline
Door supervisor
Different
11.2023 - Current
Master in law - Law
University of Essex
09.2023 - 09.2024