Muhammad Waheed
Lye Stourbridge ,West Midlands
Summary
Experienced IT professional with a strong background in database management, Microsoft SQL, and Microsoft Office 365. Proficient in VPN management, HTML coding, VMware, and email server administration. Demonstrates expertise in Active Directory, TCP/IP protocols, CISCO switches and firewalls, as well as routing and switching. Skilled in implementing firewalls and endpoint security measures to ensure robust network protection. Committed to leveraging technical skills to enhance organisational IT infrastructure and security.
Experienced IT professional focused on network support and troubleshooting. Resolves complex network issues by leveraging in-depth knowledge of network protocols and hardware. Ensures optimal network performance through proactive monitoring and maintenance.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Network support specialist
Generaltec
Sharajah UAE
08.2022 - 09.2024
- Established and maintained high-performing network systems.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Provided smooth communications by configuring LAN technology, wireless access points & controllers Mikrotik configuration.
- Monitoring and maintaining computer systems and networks Troubleshoot cameras, DVRs, NVRs, computers, peripherals, and other hardware
- Ensure Fortinet ipsec vpn connectivity between head office and branches and configuration of fortinet firewall.
- Installing IP phones and an Interactive Voice Response (IVR) system involves several key steps to ensure that the setup works seamlessly.
- Manage Attendance devices and install bio time software with sql .
- Maintain Servers, desktop Computers, Printers, Routers, Switches, Firewalls, Biometric devices, IP Phones, IP Camera.
- Crimping Network cables and connecting RJ-45
- Installing and Configuring network printers, local printers and scanners.
- Designed servers, routers and hardware to achieve network demands.
- Troubleshot network issues and provided rapid solutions to limit downtime.
Education
Master of Science - Masters of information technology
PMAS Arid agricultural university
Rawalpindi 08.2017 - 08.2019
Skills
- Database management
- Microsoft SQL
- Microsoft office 365
- VPN management
- HTML coding
- VMware
- Email server
- Active Directory
- TCP and IP knowledge
- CISCO switches and firewalls
- Routing and switching
- Firewalls and endpoint security
Languages
English
Upper intermediate
Urdu
Fluent
References
References available upon request.
Timeline
Network support specialist
Generaltec
08.2022 - 09.2024
Master of Science - Masters of information technology
PMAS Arid agricultural university
08.2017 - 08.2019
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