Muhammad Usman Khan
Islamabad
Summary
Results-driven BBA graduate (Gold Medalist) with a record of academic distinction and practical achievement in business development, AI-driven digital transformation, and sustainable innovation. Experienced in leading projects that bridge technology with community impact specializing in analytics, logistics, and social entrepreneurship. Committed to leveraging data and AI to build scalable solutions for rural and under-resourced communities
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Associate
Diversity Tech Ltd
Islamabad
01.2023 - 03.2025
- Company Overview: Diversity Tech Ltd is a digital innovation firm focused on AI-driven solutions for SMEs.
- Joined as an intern and transitioned into a full-time Business Development Associate, working across AI integrations, CRM systems, and predictive analytics for real-world applications.
- Optimized Salesforce and Odoo CRM workflows, increasing client retention by 18%.
- Designed SQL-powered dashboards in Power BI to track sales trends and customer behavior.
- Built lead tracking prototypes and supported chatbot assistant deployment for client websites.
- Developed AI-based resilience models, helping small retailers reduce supply chain disruption by 15% during 2024 political instability.
- Trained 100+ displaced entrepreneurs in digital transformation using low-cost analytics tools.
- Worked with rural cooperatives to apply AI in demand forecasting, improving stock planning accuracy by 23%.
- Diversity Tech Ltd is a digital innovation firm focused on AI-driven solutions for SMEs.
Digital Transformation & Logistics Volunteer
Al Hijrah School Trust Headquarters
Islamabad
08.2022 - 06.2023
- Piloted a Rural Logistics Innovation Hub with AI route optimization, reducing delivery costs by 30% and supporting 40+ women entrepreneurs and 100+ farmers.
- Digitized manual processes and introduced dashboards to improve outreach and efficiency.
Junior Innovation Officer - Sustainable AI Projects
Belt and Road Initiative for Sustainable Development (BRISD)
Islamabad
02.2022 - 07.2022
- Supported AI-for-SDG projects aligned with the UN 2030 Agenda, combining AI applications with sustainability and digital equity.
- Co-developed the 'Smart Resilience Platform,' an AI-based flood alert system for farmers.
- Worked on crop prediction models using satellite and climate data for displaced communities.
- Co-authored a whitepaper on ethical AI for fragile economies, presented at COP29 youth dialogue.
- Led engagement sessions on digital inclusion and AI for disaster recovery planning.
Education
Bachelor of Business Administration - Business
Capital University of Science and Technology
Islamabad, Pakistan 03.2021 - 02.2025
FSC - Science
Concordia College
Islamabad, Pakistan 08.2019 - 09.2020
Metric - Science
The City School
Islamabad, Pakistan 08.2017 - 09.2018
Skills
- AI & Analytics Tools: Power BI, RapidMiner, Orange, SQL
- CRM & Business Tools: Salesforce, Odoo, Zoho CRM
- Programming & Tech: Python, Microsoft Excel, HTML/CSS
- AI/ML: Generative AI, Predictive Modeling
- Web Development: WordPress
- Digital Transformation: Process Automation
Affiliations
- Traveling | Exploring Different Cultures | Gaming | Community Engagement | Technology Trends
Accomplishments
- Gold Medalist – Top graduate in BBA with a 3.97/4.00 CGPA.
- Dean’s & Chancellor’s Honor Rolls – Recognized for consistent academic excellence.
- National Finalist – Business plan competitions at SZABIST and RWU IDEA FEST.
- Community Service Award – Honoured by Jamila Sultana Foundation for voluntary blood donation.
- Innovation Lead – Established a Digital Lab, supporting 100+ student startups.
Certification
- Foundations of Digital Marketing & E-Commerce – Coursera (Google, 2023)
- Foundations of Project Management – Coursera (Google, 2025)
- Generative AI for Beginners – Simplilearn (2025)
- Financial Literacy Training Program – NFLP-Y, State Bank of Pakistan (2021)
Languages
English
Advanced
Timeline
Associate
Diversity Tech Ltd
01.2023 - 03.2025
Digital Transformation & Logistics Volunteer
Al Hijrah School Trust Headquarters
08.2022 - 06.2023
Junior Innovation Officer - Sustainable AI Projects
Belt and Road Initiative for Sustainable Development (BRISD)
02.2022 - 07.2022
Bachelor of Business Administration - Business
Capital University of Science and Technology
03.2021 - 02.2025
FSC - Science
Concordia College
08.2019 - 09.2020
Metric - Science
The City School
08.2017 - 09.2018
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